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Jacobs · 6 hours ago

Client Service Lead - Project Manager (Charlotte NC)

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

$134K/yr - $216K/yr

12+ years exp

Jacobs is seeking a dynamic and experienced Client Service Lead - Project Manager to drive strategic growth and deliver exceptional transportation projects across North Carolina. This role combines client engagement with hands-on project management, focusing on expanding their footprint with NCDOT and municipal clients in the Highways and Bridges submarket.

Civil EngineeringConsultingCyber SecurityIndustrialIndustrial EngineeringInformation TechnologyInfrastructureProfessional ServicesReal Estate

Responsibilities

Serve as the primary point of contact for NCDOT and municipal clients, building trust and long-term partnerships

Act as Project Manager for highway and bridge design projects as well as non-design program contracts, including operational and safety improvement initiatives

Drive strategic pursuits by identifying, planning, and leading winning strategies for major transportation projects across North Carolina

Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery

Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions

Collaborate with sales, operations, marketing, and technical teams to align client needs with Jacobs’ capabilities

Influence project development and design standards while contributing to Jacobs’ growth in North Carolina’s transportation sector

Qualification

Civil Engineering degreeProfessional Engineer (P.E.)Transportation engineering experienceProject Management Professional (PMP)HighwayBridge designNCDOT familiarityMultidisciplinary team leadershipMaster’s degreeCertified Public Manager (CPM)Established relationships with NCDOT