Estes Forwarding Worldwide ยท 4 hours ago
Manager, Global Solutions
Los Angeles, CA
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $95K/yr
5+ years expEstes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world. The Manager, Global Solutions is responsible for developing new business, securing incremental revenue, and promoting all services and products to target and establish accounts.
AutomotiveLogistics
No H1B
Responsibilities
Model and act in accordance with our guiding principles and core values
Identify business opportunities and generate profitable sales in both new and existing accounts to meet or exceed monthly, quarterly and annual business revenue goals and sales quotas
Assist in the development and implementation of sales plans that support increased sales
Contribute to the company's growth by closing deals
Handle objections, negotiate terms, and guide prospects toward making a purchase, in order to finalize deals effectively and efficiently
Identify and build strategic relationships with potential customers through calls, emails, networking, and referrals to understand opportunities and maintain a pipeline of qualified leads
Work closely with marketing, customer support, and other departments to ensure a seamless customer experience
Capitalize on value creation opportunities by working closely with the sales and operations management team to act as a trusted advisor, understanding customer needs and providing tailored solutions
Have in-depth knowledge of the company's products and services offered in order to explain features, benefits, and value propositions to potential customers and to cross sell in a global team environment
Provide excellent post-sale support to ensure customer satisfaction, monitor and review customer sales activity and make strategy adjustments as needed
Utilize the EFW CRM to track customer interactions, manage leads, and update sales pipelines and maintain EFW expectations
Establish and nurture relationships with new and existing customers, by facilitating regular meetings with clients and relevant operations staff to evaluate performance and receive updates from clients on challenges
Prepare and present sales reports to managers to share feedback from customers to operational staff at multiple sites and locations to help improve products or services and ensure customers' needs and expectations are met
Stay informed about industry trends, competitors, and market conditions to assist in the development and reporting of competitive market analysis and use insights to refine sales strategies
Prioritize tasks and manage time effectively to balance prospecting, meeting, and follow-ups
Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations
Attend training sessions, workshops, and conferences regularly
Meet or exceed minimum sales levels set as expectations for this role as laid out in the EFW sales plan
Support and promote company core values
Regular attendance is required
Comply with company C-TPAT and TSA security procedures
Perform other duties as assigned
Qualification
Required
Ability to read and interpret complex business and/or technical documents
Ability to write comprehensive reports and detailed business correspondence
Ability to work with managers or directors and communicate ambiguous concepts
Ability to present to groups across the organization
Ability to work independently or in a team setting, in a fast-paced environment
Ability to stay motivated and bounce back from rejection or setbacks
Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications
Demonstrated knowledge of sales concepts, methods, and techniques, while continuously improving sales skills and product knowledge
Strong interpersonal skills (maturity, good judgment, diplomacy, and patience) and strong consulting and presentation skills
Demonstrated skills in organization group process, problem identification and resolution at both a strategic and functional level
Cognizant of domestic and international regulatory compliance laws and regulations related to the supply chain and transportation industry
Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
Excellent spelling, grammar, and written/oral communication skills
Ability to plan, organize and manage multiple projects and set priorities
Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis
Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
Must be eligible to work in the United States
Minimum of a bachelor's degree (or equivalent) and a minimum of five years sales experience and four years industry experience
Benefits
Paid vacation, sick time, and holidays
401(k) plan with company match
Medical, dental, and vision insurance
Short- and long-term disability plans
Life and accidental death & dismemberment insurance
Job referral bonus program
Company
Estes Forwarding Worldwide
Estes Forwarding Worldwide is a logistics company specializing in domestic delivery services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Fisher
Chief Executive Officer
Recent News
2024-04-24
Company data provided by crunchbase