Senior IT Business Analyst jobs in United States
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Xylem · 1 day ago

Senior IT Business Analyst

positionCharlotte, NC
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. They are seeking a highly motivated and detail-oriented Senior IT Business Analyst to join their Digital Customer Applications team, supporting customer-facing digital platforms and translating business needs into technology solutions that enhance customer experience and drive engagement.

Professional ServicesSporting GoodsTravel
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H1B Sponsor Likelynote

Responsibilities

Lead business analysis activities including gathering requirements, documenting user stories, creating process maps, and developing functional specifications
Collaborate with product owners, UX, and development teams to optimize customer journeys and ensure requirements are realized throughout Agile delivery
Analyze customer feedback and usage data to identify improvement opportunities across Xylem.com, eCommerce, and customer portals
Drive architectural and strategic alignment by working within IT processes, maintaining roadmaps, and supporting business case development
Develop dashboards, KPIs, and scorecards while conducting in-depth data analysis that provides actionable insights for decision-making
Manage multiple initiatives concurrently, applying Lean problem-solving tools, strong organizational capabilities, and effective cross-functional collaboration

Qualification

Business analysisData analysisProcess mappingCMS platformsAgile methodologiesData visualizationCommunication skillsInterpersonal skillsCollaboration

Required

Bachelor's degree in Business Administration, Information Technology, or a related field (Master's preferred)
5+ years of experience in business analysis with demonstrated success in digital or technology-driven environments
Expert analytical skills with experience in business analysis methodologies, process mapping, and data modeling
Strong communication and interpersonal skills with the ability to work effectively in a cross-functional, global team environment

Preferred

Experience with CMS platforms, preferably Optimizely, and proficiency with Jira and other task management tools
Advanced skills in data analysis and visualization tools such as Power BI, Excel, and Tableau
Familiarity with BRM principles, Agile methodologies, and professional certifications such as IIBA or PMI BA

Benefits

Paid Volunteer Program
Xylem Watermark
Inclusion and belonging
Employee Resource Groups (ERG)

Company

Xylem

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Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
dateFounded in 2010
location
Hamburg, Hamburg, DEU
people-size10001+ employees
web-link
https://heimplanet.com/

H1B Sponsorship

Xylem has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (8)
2021 (5)
2020 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Bill Grogan
Senior Vice President and Chief Financial Officer
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Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
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Recent News

globallegalchronicle.com
AURELIUS Acquires International Smart Metering Business of Xylem Inc.
2025-10-07
Pulse 2.0
AURELIUS Buying Metering Businesses From Landis+Gyr And Xylem
2025-10-03
MarketScreener
Xylem to Release Third Quarter 2025 Financial Results on October 28, 2025
2025-10-02
Company data provided by crunchbase