WSP in the U.S. · 1 month ago
Supervisory Analyst, Inspection Quality Assessment
600 Pegasus Court, Winchester, VA, 22602, US
Full-time
Hybrid
Senior Level
5+ years expWSP in the U.S. is seeking an experienced Supervisory Analyst, Inspection Quality Assessment to join their Assessment Quality Review Team supporting FEMA. This role involves overseeing the quality assessment process for FEMA disaster housing assessments, coordinating with stakeholders, and providing mentorship to team members.
AssociationBankingE-Commerce
No H1B
U.S. Citizen Only
Responsibilities
Overseeing the quality assessment process for FEMA disaster housing assessments
Coordinating with internal and external stakeholders to ensure operational excellence
Providing mentorship and support to team members
Adapting to changing workloads and organizational needs
Maintain familiarity with the FEMA IHP Inspection Guidelines, FEMA ACE5 software, WSP Quality Control processes, implement new program updates and advise appropriate staff of any program changes
Disseminate information to the temporary staff on Inspection instruction review process and procedures
Assist in maintenance and improvement of a QMS (ISO 9001:2008) under the direction of Management
Compile data for quality issues from completed inspections
Process and research inspections through WSP and FEMA databases
Participate in the contractor’s briefing via Microsoft Teams
Analyze assessment quality and quality control results
Return assessments to the field for correction and maintain the FEMA Correction database
Review corrected and returned assessments for quality compliance
Communicate quality risks with various levels of internal program management
Provide system-generated feedback to internal department heads regarding inspector and task order quality performance
As assigned, address assessment issues directly with the FEMA Task Monitors
Compile and distribute new guidance to appropriate stakeholders, including surge review staff
Support analysis of customer service issues
Assist the Quality Review Manager in obtaining payroll information from subcontracted surge staff
Provide analysis to support the identification and release of inspectors and staff in coordination with the Quality Review Manager, Production Manager, and Task Order Management
Qualification
Required
High School Diploma; Bachelors degree strongly preferred
5+ years demonstrated comparable work experience is required
Prior experience with FEMA is highly desirable
Familiarity with Microsoft Word and Excel and database software systems is required
Strong analytical and demonstrated client problem solving abilities are necessary
A background and familiarity with residential and/or commercial inspection methodologies and techniques is highly desirable
Candidate must have excellent customer service skills due to the range of exterior clients and employees
As per client requirements, U.S. Citizenship required for all project positions
As a drug-free workplace, employees may be subject to drug screening
As a contractor to FEMA, we require all selected candidates to undergo a criminal background investigation, fingerprint analysis and eApp
Only candidates who rate favorably may be selected for employment
Company
WSP in the U.S.
What if you could shape built and natural environments – and the future of those that use them? With us, you can.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lewis (Lou) Cornell
President and Chief Executive Officer
Andrew Esposito
Chief Financial Officer
Recent News
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