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Guidance Residential, LLC · 1 week ago

Administrative Coordinator (hybrid)

Reston, VA

Full-time

Hybrid

Mid Level

3+ years exp

Guidance Residential, LLC is a preferred referral platform for connecting buyers with real estate experts. The Administrative Coordinator will provide experienced administrative and operational support to the Vice President, ensuring accuracy and consistency in performance tracking and team coordination.

Financial Services

Responsibilities

Maintain and update GHS performance trackers, projections, and reports in alignment with established monthly, quarterly, and annual targets

Monitor progress against goals, identify variances or trends, and escalate findings to the Vice President for review

Run recurring and ad hoc reports using Zoho Analytics and Zoho CRM; compile and summarize data for leadership review

Track Concierge Team progress against assigned goals, follow up on deliverables, attend weekly meetings, and document action items

Track receipt of GHS checks and calculate commissions using established guidelines; coordinate with Accounting to resolve discrepancies

Support agent communications by responding to routine inquiries related to the Master Referral Agreement (MRA) and escalating complex matters as appropriate

Process and track Vice President expenses through Concur; maintain organized, audit-ready expense and invoice records

Coordinate social media activity for the GHS Instagram account by scheduling posts and supporting content development in collaboration with Marketing