Apply on Employer Site

Sares Regis Group · 16 hours ago

Learning Manager

Newport Beach, California

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $105K/yr

3+ years exp

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm. The Learning Manager plays a key role in strengthening operational excellence across SRG Residential by serving as a subject matter expert in workflow, procedures, property operations, sales, and customer service, leading the design and delivery of high-quality training for employees.

Real Estate

Growth Opportunities

Responsibilities

Contributes to the management, policies, and general business operations of SRG Residential

Serves as a subject matter expert on workflow, procedures, property operations, sales, and customer service

Regularly exercises discretion and independent judgment in carrying out responsibilities

Delivers training personally or through facilitators and mentors across multiple modalities, including instructor-led, classroom, webinar, in person, and web based formats for both new and existing employees

Develops or oversees the creation and design of instructional materials, such as handouts, job aids, manuals, and digital training content

Collaborates on the design, implementation, and delivery of webinars and blended learning programs

Partners closely with Regional Managers and Community Managers to identify training needs, ensure alignment with operational goals, and address performance or knowledge gaps at the community level

Coordinates and/or delivers training programs that support expanded skill sets required for operational success

Works with Learning Specialists to plan and deliver quarterly Sales & Leasing workshops

Develops proficiency in the Learning Management System (LMS) by performing a variety of tasks, including user management, class creation, learning plan review etc

Manages the Learning Department helpdesk ticket queue and Learning email inbox in collaboration with Learning Specialists, ensuring timely and accurate responses

Analyzes helpdesk ticket trends to identify training needs, gaps, or systemic issues

Maintains current knowledge of major legislative changes affecting the housing industry and incorporates updates into training content as appropriate

Collaborates with the Senior Director of Learning on revising and implementing standard operating procedures for both existing operations and new process rollouts

Supports the Mentor and Peer Coach program through coordination, tracking, and content updates

Supports project rollouts led by the Strategic Initiatives department, including developing training materials, preparing communications for impacted groups, and integrating training into the LMS

Engages with industry and training professionals through conferences, trade shows, and networking events to identify emerging methodologies and technologies

Identifies opportunities for improvement within Learning and Development and recommends enhancements to support efficiency, engagement, and operational excellence

Qualification

Learning Management System (LMS)Training DevelopmentProperty ManagementYardi VoyagerMicrosoft Office SuiteCommunication SkillsTeam LeadershipProblem Solving

Required

Minimum of five (5) years of on site property management experience, with at least three (3) years in a Community Manager role; OR

Minimum of three (3) years of professional training experience and a college degree or equivalent certification in training, education, or a related field

Proficient in Yardi Voyager (including Procure to Pay, Maintenance IQ, CRM), Microsoft Word, Excel, Outlook, Power Point, Adobe Acrobat, and Windows Operating Systems (Windows XP, Windows 7, etc.)

Valid driver's license and current automobile insurance

Able to travel up to 25% of the time

Able to get along well with others

Able to work independently

Preferred

Experience with EliseAI is a plus

Benefits

401(K) match

Rental incentive and renewal compensation

Bonuses depending on location

Medical, dental, vision, other voluntary benefits

Vacation accrual

Sick time accrual is provided in accordance with law

Company

Sares Regis Group

Sares Regis Group is a real estate development, investment and management firm that specializes in residential and commercial properties in the western US.

Founded in 1993

Newport Beach, California, USA

501-1000 employees