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NYU Langone Health · 8 hours ago

Program Coordinator

New York, NY

Full-time

Onsite

Entry Level

$66K/yr - $69K/yr

2+ years exp

NYU Langone Health is an integral part of NYU Grossman School of Medicine, committed to improving the human condition through medical education, scientific research, and direct patient care. The Program Coordinator is responsible for administrative program coordination within the Department of Otolaryngology-Head & Neck Surgery, including faculty recruitment, onboarding, and event planning.

EducationHealth CareHospitalMedicalNon Profit

Growth Opportunities

Responsibilities

Provides basic to moderate coordination for clinical program activities, with primary responsibility for faculty life cycle including all aspects of recruitment, onboarding/offboarding, appointments and promotions, credentialing, orientation, including the following:

Credentialing: Responsible for credentialing of all licensed staff including MD, PhD, NP, PA, SLP, Aud providers. Manages application and reappointment processes for all sites including NYULH/GSOM, NYULH/LISOM, Bellevue, Veterans Administration Medical Center. Serves as credentialing subject matter expert and primary point of contact for recruits, medical staff office and key stakeholders across the enterprise. Communicates requirements, process and timelines, facilitates documentation and training. Anticipates issues, troubleshoots and resolves problems, and makes workflow and process changes as needed to improve efficiency and reduce errors

Recruitment: Manages recruitment processes, recruitment interviews with faculty and key stakeholders, application and reference documentation. Responsible for enterprise online faculty job posting and application system (Interfolio). Designs and executes comprehensive onboarding checklist (IDs, uniforms, IT access and equipment, etc). Designs and delivers onboarding sessions with new faculty/providers and key stakeholders

Appointments and Promotions: Coordinates Department Appointments and Promotions Committee meetings, including compiling materials for committee review, staffing meetings, maintaining meeting minutes, recommendations and detailed records. Prepares and processes promotion packages

Compliance: Tracks department compliance with various Human Resources campaigns including annual training, vaccinations, health assessments, fit testing, engagement surveys and other mandates. Prepares daily reports and follows up with outliers to ensure deadlines are met. Escalates issues to Assistant Director, Department Operations and Chair, as appropriate. Ensures Ongoing or Focused Professional Practice Evaluations (OPPE/FPPEs) for all faculty members are completed biannually or as required by the Medical Staff Office

Event Planning: Schedules onsite and offsite meetings including booking conference rooms, arranging catering and AV services. Prepares and submits requests for payment/reimbursement for catering/venue expenses, including obtaining Finance prior approval, as required. Organizes all aspects of special events, including annual faculty dinner and graduation, alumni reception, department holiday party, faculty and employee recognition and awards

Reporting: Independently prepares and review documents, and generates status/progress reports for ongoing and pending projects/programs which may include moderate analysis of findings. Outlines agenda, plans and prepares presentations, and composes a variety of memos and letters. Reviews, edits, obtain appropriate approvals. Responds to routine correspondences and refers non routine items to the appropriate party

Performs other related duties as needed: Shares in the overall support and coverage of core administration. Develops schedules, prepares, process, and tracks purchase/supplies requisitions, reimbursements, expense reports, and related invoice payments. Serves as timekeeper. Assists in answering phones, screens calls, correspondence and responds independently when appropriate. Perform other supportive and administrative tasks, as requested

Qualification

CredentialingRecruitmentEvent PlanningMicrosoft OfficeOrganizational SkillsMulti-taskingInterpersonal SkillsVerbal CommunicationWritten CommunicationProblem-Solving

Required

Bachelor's degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience

Excellent interpersonal, verbal and written communication, and organizational skills

Knowledge of standard office software is essential, including proficiency with word-processing, spreadsheet and database software (Microsoft Office, preferred)

Ability to multi-task and/or coordinate multiple assignments is required

Ability to interpret and implement policies and procedures, and effectively communicate detailed information to a diverse population, both verbally and in writing

Excellent problem-solving skills required