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Marsh McLennan · 5 days ago

Snr Client Advisor (Snr Account Handler)

Worcester - Acorn

Full-time

Hybrid

Senior Level

Marsh Commercial is seeking a talented individual to join their team as a Senior Client Advisor. This role involves managing a book of business, handling client queries, and supporting Marsh Client Executives with insurance renewals and service delivery.

Financial ServicesProfessional ServicesService Industry

Responsibilities

Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk

Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards

Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts

Request and review underwriting information on behalf of Commercial clients and understand their requirements

Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team

Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers

Collaborate with Client Executives and Placement Teams to prepare client reports for renewals

Produce and/or request Insurer documentation

Qualification

Fleet insurance experienceAccount managementClient facing experienceCert CII qualifiedPeople management experienceOrganizational skillsWork under pressure

Required

Proven experience of working on the full renewal process of commercial insurance Fleet programs

Excellent organisational skills with the ability to manage multiple enquiries simultaneously

A good awareness of clients' business, their business issues, insurance programmes and service plans

Dynamic with previous client facing experience

Previous people management experience

The ability to remain calm under pressure and be able to work flexibly when required

Preferred

Cert CII qualified and working towards ACII is desirable

Benefits

Professional development opportunities

Interesting work

Supportive leaders

Vibrant and inclusive culture

Career opportunities

Benefits and rewards to enhance your well-being

Company

Marsh McLennan

Glassdoor4.0

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.

Founded in 1871