LE SUEUR COUNTY · 1 week ago
County Veterans Service Officer
Le Center, MN
Full-time
Onsite
Mid, Senior Level
$36.60/hr - $51.74/hr
3+ years expLe Sueur County is seeking a County Veterans Service Officer to provide complex administrative work aimed at assisting Veterans in obtaining benefits. The role involves supervising departmental staff, evaluating service effectiveness, and acting as a liaison with various agencies to ensure Veterans receive necessary support.
Government Administration
Responsibilities
Assist Veterans and dependents in applying for state or federal benefits from the Department of Veterans Affairs or other agencies including assisting them with completing initial and ongoing paperwork, applications and written materials, researching and obtaining client information, assisting with securing benefits, and acting as a liaison with other local, state and federal agencies
Assist Veterans with appealing claims that were denied; assists with collecting and compiling necessary information to defend the claim ensuring that timelines are met in order to meet claim requirements
Facilitates, integrates and mobilizes community resources on behalf of Veterans and dependents; develops or recommends services where they do not exist
As a point of first contact, may need to evaluate, assess and determine if a Veteran shows signs of being a danger to themselves or others and may recommend further evaluation to appropriate resources
Assist Veterans in: obtaining necessary inpatient and outpatient care from the medical centers and outreach clinics; completing necessary paperwork; obtaining transportation; acting as a liaison for the Veteran with regards to other public health, home health or placement services and Human Services
Assist Veterans in filing, refilling or defending claims and proceedings involving the military services including subsistence programs for the Veteran or dependents, dental programs, optical programs or educational based resources
Attend meetings, conferences or workshops as a representative of the department or county; attends emergency or off duty calls regarding Veteran assistance or Veteran needs
Implement changes in local, state or federal law into daily business routine; assist with interpreting any legal changes to Veterans
Oversee, supervise and direct support staff; review and evaluate work
Serve as a liaison for Veterans services organizations in the county and to state or federal agencies
Perform duties of subordinate staff when necessary
Qualification
Required
Must be a Veteran as defined by Minnesota State Statutes, Section 197.447 (Must include DD214)
Valid driver's license in the State of Minnesota
Prior experience in a supervisory role (3+ years)
Comprehensive knowledge of the laws, rules, regulations, policies, processes and procedures governing Veterans programs and benefits
Ability to deal with people who have various mental, socio-economic and risk levels
Ability to deal with hostile, potentially unstable and sometimes unkempt persons in a calm and effective manner
Comprehensive skill and coordination of services for Veterans and evaluation of gaps in services
Comprehensive knowledge of community organizations, agencies and facilities related to Veterans affairs
Thorough skill using standard computer equipment and related hardware and software
Thorough skill filling out benefit forms and relating necessary data to agencies
Thorough skill using standard database programs
Comprehensive knowledge composing general correspondence and standard correspondence related to claims
Ability to make arithmetic computations using whole numbers, fractions and decimals
Shall be able to compute rates, ratios and percentages
Multi-task
Direct and supervise staff
Understand, interpret and apply technical rules, directives and regulations
Deal with officials, Veterans, dependents and others fairly and effectively
Establish and maintain effective working relationships with associates
Prepare reports and maintain records
Establish and maintain effective working relationships with clients, service providers, federal agency representatives, medical facilities and the general public
Bachelor's degree and considerable knowledge of the operations/culture of the military, Veteran advocacy, or equivalent combination of education and experience
This work requires the occasional exertion of up to 50 pounds of force
Work regularly requires speaking or hearing, using hands to finger, handle or feel and repetitive motions
Frequently requires sitting and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting
Work has standard vision requirements
Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly
Hearing is required to perceive information at normal spoken word levels
Work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities
Work occasionally requires exposure to outdoor weather conditions
Work is generally in a moderately noisy location (e.g. business office, light traffic)
Within one year of hire, accredited through the National Veterans Service Officer Association and other national service organizations
Ability to maintain certifications and accreditations through ongoing education
Company
LE SUEUR COUNTY
LE SUEUR COUNTY is a government administration company based out of 88 S PARK AVE, Le Center, Minnesota, United States.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase