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LifeBridge Health · 2 days ago

Administrative Assistant

Baltimore, MD

Full-time

Onsite

Mid Level

3+ years exp

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond. The Administrative Assistant will perform a variety of administrative and clerical duties to proactively identify and respond to the needs of patients, medical office staff, and physicians.

AssociationFitnessHealth CareNon Profit

Responsibilities

Places, receives and screens telephone calls; determines nature of call and provides general information, referring more complex calls to other team members

Greets, screens and directs visitors, patients, sales representatives, etc

Schedules appointments, maintains calendars, arranges meetings and conferences, and makes travel arrangements

May serve as liaison to Human Resources and Payroll

May respond to questions regarding surgeries and anesthesia

May collect anesthesia payments according to established policies and procedures

Performs clerical and data entry as directed by the manager or their designee

Opens, sorts and distributes incoming mail; answers routine correspondence independently

Maintains office supplies; prepares inventory and purchase orders

Participates in departmental special projects as needed

Serves as a patient/customer advocate when needed

Keeps patients/customers informed, explain delays, and provide clear and concise information