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Boot Barn · 1 day ago

Service Engagement Specialist (Part Time)

Oxnard, CA

Part-time

Onsite

Entry Level

$17.50/hr - $21/hr

1+ years exp

Boot Barn is a community-focused company that prioritizes collaboration and belonging. The Service Engagement Specialist is responsible for ensuring store safety and security while creating an exceptional shopping experience for customers and reducing theft-related incidents.

FashionLifestyleRetailWeb Design

Responsibilities

Maintain a visible presence in the store while professionally greeting and engaging customers

Identify indicators of internal and external theft and work with the Regional Loss Prevention Manager and store leaders to quickly respond to and resolve incidents

Accurately complete incident reports and maintain apprehension and investigation records according to Boot Barn's standards

Collaborate with law enforcement agencies to report or investigate crimes

Communicate theft trends to nearby stores and districts to prevent further loss

Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, teammates, corporate partners and vendors. Remain calm during high stress incidents

Demonstrate high level of quality work, attendance and appearance

Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices

Perform any other duties that may be assigned by management

Maintain strict confidentiality