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Global Payments Inc. · 4 hours ago

Sr Director, International Product and Hardware

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Global Payments Inc. is seeking a Sr. Director, International Product and Hardware for their Genius retail and small business platform. This role is responsible for managing the product strategy and hardware roadmap across international markets, ensuring that regional needs are integrated into a scalable core product.

AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments

Responsibilities

Own the international product strategy for Genius retail and small business

Manage the world-wide payment hardware strategy and roadmap, balancing regional device needs with a scalable Genius core platform

Evaluate regional needs and determine whether they belong in core, configuration, or localized extensions

Maintain clarity on global core vs. regional responsibility boundaries

Partner with regional teams to understand market-specific requirements

Translate regional insights into clear product requirements and roadmap inputs

Support international launches with product readiness and enablement

Work with engineering to support scalable multi-market capabilities

Collaborate with design to ensure localized experiences align with Genius standards

Partner with compliance and legal teams on regional regulations

Coordinate with delivery, QA, and support teams for rollout readiness

Lead backlog prioritization for international initiatives

Manage cross-market dependencies, risks, and technical debt

Serve as an escalation point during international rollouts

Ensure strong documentation of platform and regional configurations

Qualification

Product managementInternational product strategyAgile developmentSaaS experiencePayments experiencePOS experienceJira proficiencyConfluence proficiencyCross-functional communicationSystems thinkingCustomer empathy