Assembled · 5 months ago
Software Engineer - AI Agents
San Francisco, CA
Full-time
Hybrid
Senior Level
$135K/yr - $280K/yr
5+ years expAssembled is a company that builds infrastructure for customer support, empowering organizations to enhance their service delivery. They are seeking a frontend-focused engineer to join their New Products Team, where the individual will lead innovations, champion user-centric design, and influence the product roadmap while working directly with users.
Customer ServiceInformation TechnologySchedulingSoftware
Responsibilities
Lead frontend innovation: Serve as the key contributor for improving our frontend product experience
Champion user-centric design: Prioritize the needs of users in our product design decision to ensure we build something intuitive, accessible, and easy to use
Pioneer new features: Build exceptional features that customers rave about, closely following principles that lead to startup success
Deeply embed with users: Work directly with our users to understand how they’re using our product and use this knowledge to influence our roadmap
Wear many hats: Whether coding, talking to users, planning, brainstorming, interviewing teammates, or collaborating with various teams, be ready to embrace diverse challenges
Influence the product roadmap: Collaborate with the rest of the team to shape and execute the product strategy. Your insights and expertise will be key in identifying opportunities and setting the direction that aligns with our team’s vision
Shape the culture: Foster a startup mindset within the team, characterized by optimism, product obsession, and a bias toward action
Qualification
Required
5+ years of experience in software engineering as an individual contributor
Proficient with frontend frameworks and languages, specifically React, Typescript, and CSS
Experience being one of the first employees at a startup (ideally at 50 or fewer people), and the desire to do it again
Have built a product from the ground up and maintained it through scale
Quick to act, adapt, and find solutions, often with less data or certainty
Excited to work directly with customers
Preferred
Experience building with LLMs or generative AI
Benefits
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
401(k) plan enrollment
Company
Assembled
Assembled is a workforce management platform that helps modern organizations scale customer support teams.
51-200 employees
H1B Sponsorship
Assembled has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (4)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$70.7MKey Investors
New Enterprise AssociatesEmergence CapitalStripe
2022-05-26Series B· $51M
2021-03-11Series A· $16.6M
2020-03-11Seed· $3.1M
Leadership Team
Ryan Wang
Co-founder/CEO
John Wang
Cofounder and CTO
Recent News
2025-08-27
Talk Business & Politics
2024-05-20
Company data provided by crunchbase