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National University · 2 days ago

Growth Representative

United States

Full-time

Remote

Entry, Mid Level

$22.20/hr - $28.86/hr

2+ years exp

National University is committed to providing quality education and is seeking a Growth Representative to identify and convert leads for their Account Executive team. This role involves conducting outreach through calls, researching stakeholders, and collaborating with marketing to communicate the academy's message effectively.

E-LearningEdTechHigher EducationNon ProfitUniversities

Responsibilities

Conducts 100+ outbound calls daily to engage new leads and existing customers to qualify leads and schedule demonstrations for Account Executives

Researches and identifies key stakeholders and decision-makers in K-12 school districts to ensure tailored and effective outreach

Consistently follows up with leads to build relationships, maintain engagement, and secure meetings. Qualify inbound leads from campaigns, events, and referrals to ensure high-value prospects are engaged efficiently

Uploads, manages, and prioritizes lead lists from conferences, events, and other sources provided by the Account Executive team

Uses Salesforce CRM and Five9 dialing software to track activity, maintain accurate records, and report progress

Collaborates with the sales team to refine outreach strategies and achieve team goals

Stays informed and knowledgeable on offerings to effectively communicates to leads and customers

Monitors trends and market insights to enhance outreach effectiveness

Performs other duties as assigned

Qualification

Salesforce CRMCold callingK-12 education experienceFive9 dialing softwareLead qualificationProfessionalismVerbal communicationWritten communicationRelationship buildingSelf-motivation

Required

Minimum of two (2) to three (3) years of experience in a call center or inside sales role, with a strong focus on cold calling, required

Proven ability to meet or exceed performance metrics, such as calls per day or conversion rates

Demonstrated ability to manage a high volume of inbound and outbound calls while maintaining professionalism, empathy, and attention to detail

Excellent verbal and written communication skills, with the ability to build rapport quickly

Self-motivated, resourceful, and excited to work in a fast-paced, startup-like environment

Passion for education and selling into K-12 schools

Strong ability to establish rapport with leads, build trust, and nurture relationships to increase conversion rates and long-term partnerships

Ability to maintain a high level of professionalism and persistence when handling and overcoming objections

Knowledge and experience in making high-volume outbound calls, conducting prospect research, and qualifying leads to ensure they meet ideal customer profiles

Strong ability to prioritize leads, manage follow-ups, and handle multiple outreach activities efficiently to maximize productivity and meet goals

Results-focused mindset with the ability to track key performance indicators (KPIs), meet call and demo targets, and continuously refine sales tactics to improve outcomes

Ability to work effectively with Account Executives, other teams, and leadership to align outreach strategies, share insights, and optimize lead generation efforts

Preferred

Bachelor's Degree preferred

Experience using Salesforce CRM and outbound dialing tools (such as Five9, or similar) preferred

Experience in education, ed-tech, or non-profit preferred

Previous experience selling into K-12 schools is a plus

Benefits

Comprehensive well-being benefits for you and your family

Company

National University

Glassdoor3.0

National University is a private nonprofit university that provides accessible and achievable higher education to adult learners. It is a sub-organization of National University System.

Founded in 1971

La Jolla, California, USA

1001-5000 employees