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Thnks · 5 days ago

Senior Account Manager

Franklin, TN

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Thnks is transforming the way businesses strengthen relationships through gratitude. As a Senior Account Manager, you will manage a portfolio of high-profile clients and collaborate with cross-functional teams to drive client success and engagement.

Software

Growth Opportunities

Responsibilities

Manage and grow a portfolio of high-profile clients, driving adoption and engagement with the Thnks platform

Strengthen client relationships by driving platform utilization through tailored strategies and campaigns

Develop and execute annual strategic plans linking Thnks to measurable business objectives

Identify and seize opportunities for account expansion across teams, regions, and divisions

Utilize data-driven insights to maintain and grow financial projections, ensuring alignment with monthly and quarterly targets

Act as a thought leader, delivering innovative solutions, including custom campaigns, price promotions, and participation in events or conferences

Collaborate across revenue functions, including Marketing and Sales, to enhance client success and engagement

Represent Thnks in face-to-face meetings to deepen client partnerships

Qualification

Client success experienceStrategic planningData analysisSalesforce familiarityAgilityRelationship buildingExceptional communicationOrganizational skills