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Yale New Haven Health · 3 days ago

Business Associate

Greenwich, CT

Full-time

Onsite

New Grad, Entry Level

Yale New Haven Health is a healthcare organization committed to integrity and patient-centered values. They are seeking a Business Associate to coordinate clerical and receptionist activities in the Patient Care Unit, ensuring efficient operations and service excellence.

Health Care

H1B Sponsor Likely

Responsibilities

Responsible as a unit representative demonstrating service excellence

Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal

Organizes and maintains the clerical activities of the embryology lab. Interacts with other departments and other medical facilities. Contributes to the fiscal integrity of Greenwich Fertility

Continually seeks ways to sustain and improve one's skills

Listens with an open mind to other's opinions in the spirit of finding and following the best ideas

Welcomes patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible

Listens to patients, visitors and staff and acts promptly to address concerns

Uses active listening techniques to understand other's needs and acts decisively to resolve problems

Treats all patient related and other discussions with discretion; eliminates gossip; does not discuss patient or hospital business in elevators or other public areas

Wears name-badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role

Answers the telephone professionally

Answers the phone promptly following department guidelines; introduces self and department, and as appropriate, offers assistance. Uses a pleasant tone of voice

Keeps work area safe and clean; keeps hallways clear

Watches for clues that patients or visitors require assistance. Asks, 'May I help you?' Escorts them to their destination, if necessary. Encourages people to ask questions

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age specific needs, and to provide the care needed as described in the unit's/area's/ department's policies and procedures

Qualification

Medical terminologyComputer skillsBasic clerical skillsTelephone skillsEnglish speaking

Required

High School or equivalent

English speaking

Basic clerical, telephone skills and computer/fax experience

Experience with medical terminology

Excellent computer skills

Standing, walking, typing

Company

Yale New Haven Health

Glassdoor3.7

Yale New Haven Health is making it easier for people to access the latest medical treatments, advanced research and innovations through our five outstanding hospitals – Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial and Westerly – and our affiliation with the prestigious Yale University and its highly-ranked Yale School of Medicine.

Founded in 1996

New Haven, Connecticut, USA

10001+ employees

https://www.ynhhs.org/

H1B Sponsorship

Yale New Haven Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2022 (4)

2021 (6)

2020 (4)