FlyLock Security Solutions ยท 9 hours ago
Access Control Technician
Concord, CA
Full-time
Onsite
Entry, Mid Level
2+ years expFlyLock Security Solutions is a company focused on providing security solutions, and they are seeking an Access Control Technician. The role involves inspecting, installing, and servicing access and video systems while also providing customer support and overseeing project timelines.
Information Technology
Responsibilities
Inspects, installs, and services all basic and complex commercial and residential access and video systems
Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc
Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations
Respond to customer questions and requests
Recommend corrective services to adjust customer complaints
Diffuses difficult and complex customer issues
Builds and maintains working relations with the sales staff
Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork
Performs site visits with sales consultants for existing or potential clients
Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service
Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork
Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors
Other duties as required by management
Qualification
Required
Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades
Inspects, installs, and services all basic and complex commercial and residential access and video systems
Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc
Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations
Respond to customer questions and requests
Recommend corrective services to adjust customer complaints
Diffuses difficult and complex customer issues
Builds and maintains working relations with the sales staff
Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork
Performs site visits with sales consultants for existing or potential clients
Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service
Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork
Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors
Must be able to fluently understand, speak, and write English
Ability to push, pull, and lift at least 50 lbs
Ability to kneel, crouch and stoop
Ability to reach above and below the shoulders
Ability to use hands and fingers to grasp, twist, and pull
Ability to climb a ladder and work above ground
Withstand external weather conditions year-round
Preferred
Experience with Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
Experience with Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
Experience with CCTV - Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
Experience with Lock Hardware - HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
Experience with Networks - Netgear, Dlink, Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
Experience with Wireless - Ubiquiti, Firetide, Fluid Mesh
Benefits
401(k)
401(k) matching
Company car
Dental insurance
Free uniforms
Health insurance
Paid time off
Vision insurance
Company
FlyLock Security Solutions
FlyLock Security Solutions is your all-in-one commercial security provider, rapidly growing into one of the largest national names in access control and integrated security solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David G Lenhart
President/CEO
Michael McGarry
CEO
Company data provided by crunchbase