Ross Stores, Inc. · 1 week ago
Retail Associate
Hobbs, NM
Full-time
Onsite
Entry Level
1+ years expRoss Stores, Inc. is a leading off-price retail chain with over 2,200 stores and a commitment to providing an inclusive work environment. The Retail Associate role focuses on maintaining a safe and secure environment for customers and associates while providing excellent customer service and supporting loss prevention initiatives.
ApparelFashionRetailRetail Technology
Responsibilities
Provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers
Makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating 'command' presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy
Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership
Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage
Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers
Provides visible 'command' presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues
Removes clutter and ensures safe, clear egress to emergency exits
Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner
Treats all Customers and Associates with respect
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs
Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc
Other duties as assigned to support Loss Prevention initiatives
Represents and supports the Company brand at all times
Maintains a professional appearance, in accordance with Company dress code
Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior
Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership
Adheres to Company policy for external theft response
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working
Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives
Observes and validates proper checkout procedures for Customers and Associates
Qualification
Required
High School education or equivalent required
Ability to work effectively in a fast-paced environment
Strong communication skills
Demonstrated ability to build and maintain relationships with the Store team
Excellent Customer service skills
Proven ability to effectively resolve conflict
Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing
Consistent timeliness and regular attendance
Ability to spend up to 100% of working time standing, walking, and moving around the Store
Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling)
Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need)
Preferred
AA degree preferred
One year retail supervisor experience or similar training preferred
One year loss prevention/security training preferred
Active Security Guard License preferred
Company
Ross Stores, Inc.
For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $21.1 billion, Fortune 500 Company.
10001+ employees
H1B Sponsorship
Ross Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (10)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-08-08IPO
Leadership Team
William Sheehan
Executive Vice President, Chief Financial Officer
BG Badriprasad
Chief Security Architect
Recent News
2025-11-26
2025-11-24
2025-11-24
Company data provided by crunchbase