Nelson Mazda ยท 1 day ago
Parts Assistant Team Lead
Murfreesboro, TN
Full-time
Onsite
Mid Level
$4,000/mo - $4,000/moNelson Mazda is a dealership group that has been part of automotive retail for over 60 years, committed to exceptional customer and employee experiences. They are seeking a motivated Parts Assistant Team Lead to oversee the parts sales process while providing outstanding service to customers and staff.
Automotive
Responsibilities
Oversee the parts sales process from initial request through fulfillment
Communicate with staff and customers in a friendly, professional, and efficient manner
Effectively discuss customer parts status and timelines
Read and interpret parts catalogs to accurately identify and explain parts
Answer incoming phone calls and provide price quotes and product information
Review body shop estimates to verify correct parts ordering and accurate pricing
Provide high-level customer service to internal departments and external customers
Pull and fill orders from stock; conduct weekly bin checks to ensure inventory accuracy
Notify the Parts Manager of out-of-stock parts or shop materials requiring immediate attention
Locate out-of-stock parts from external vendors and submit emergency orders when needed
Ensure all internal parts requests are properly billed to service repair orders
Receive payment from retail customers or obtain proper credit authorization
Qualification
Required
Eager to improve in a dynamic work environment
Strong interpersonal, communication, and time-management skills
Ability to read and interpret safety and maintenance documents
Ability to calculate figures including discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Valid driver's license with a clean driving record
Preferred
College degree preferred
Benefits
401(k) with company match up to 6%
Health, Dental, and Vision insurance
Paid Time Off (PTO) after 90 days
Voluntary Time Off (VTO)
Employee purchase program
Gym membership discounts
Company
Nelson Mazda
Nelson Mazda is an automotive company providing AC and cabin air filter services.
Founded in 1989
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Craig Grotts, CPA
CFO
Chad Custer
Managing Partner
Company data provided by crunchbase