Hospice Office Manager jobs in United States
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Addus HomeCare ยท 5 hours ago

Hospice Office Manager

Addus HomeCare is a hospice care provider dedicated to delivering high-quality care for patients and families in Central Ohio. The Hospice Office Manager is responsible for overseeing administrative functions, managing staff, and ensuring compliance with regulations while facilitating smooth operations within the agency.

Hospital & Health Care

Responsibilities

Manage all administrative and organizational functions of a hospice agency office including supervise reception, supply coordinators, and other staff assigned
May be required to supervise assigned personnel including, but not limited to, hiring, firing, conducting regular 1:1s, evaluating, training, mentoring, scheduling and assigning tasks
Ensure that office personnel perform their duties as they pertain to office responsibilities, IDT and billing responsibilities
Order and maintain accurate records of medical equipment and supplies
Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Executive Director, Director of Clinical Services and/or Administrator
Responsible for assisting with audits of patient information
Inputs data into computer for billing purposes
Tracks admission, discharge, IDTs, certification and re-certification dates on all patients
Communicate effectively and acts as a liaison with patients, families and staff
Manage various vendor and volunteer relationships associated with business operations
Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Executive Director, Director of Clinical Services and/or Administrator
Maintains confidentiality of patient information
Ensure that medical records are accurate, maintained and kept up to date in accordance with regulations of Medicare and the Policy and Procedure Manual
Ensure billing data is input accurately and in a timely manner
Ensure that medical equipment and supplies are ordered, and accurate records are maintained
Ensure that DARs are gathered and recorded efficiently and in a timely manner
Ensure compliance, completion and submission of mid-month and month-end closings
Reconcile accounts payable records with company records as well as resolving billing questions
Create physician invoices and submit for payment
Assist the Executive Director in business contracts, one-time agreements, initiate audits and submission of contracts to the billing office
Must comply with company policies, procedures and processes in addition to Hospice rules and regulations
Performs other duties as assigned

Qualification

Data entryBilling experienceMicrosoft OfficeBusiness management degreeSoftware learning abilityInterpersonal skillsCommunication skillsOrganizational skills

Required

Associate's degree in business management or other related field or equivalent work experience
Two years data entry experience
Previous billing and computer experience, preferably in home health or hospice setting
Must have the ability to establish and maintain effective working relationships
Must have the ability to meet the public and staff as a positive, friendly and professional representative of the hospice
Strong written and verbal communication skills
Must be proficient in Microsoft Office Programs including Word and Excel
Must have the ability to learn new software programs quickly and efficiently
Outstanding interpersonal skills with the ability to communicate effectively and the ability to speak before groups with sensitivity and compassion
Demonstrates ability to organize and prioritize workload independently
Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order

Benefits

Comprehensive benefits effective the first of the month
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Mileage reimbursement
Tuition Reimbursement
Employee Referral Program
Bonus Eligible
Hospice Certification benefit and salary increase
Merit Increases
Employee Discount Programs

Company

Addus HomeCare

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Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services.

Funding

Current Stage
Late Stage

Leadership Team

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Brian Poff
Chief Financial Officer
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Brad Bickham
President and Chief Operating Officer
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Company data provided by crunchbase