Heart of Hope Asian American Hospice Care ยท 1 day ago
Administrative Manager
San Jose, CA
Full-time
Onsite
Senior Level
5+ years expHeart of Hope Asian American Hospice Care is a non-profit Hospice dedicated to providing end-of-life care to the under-served community in Silicon Valley. The Administrative Manager will assist the CEO/Administrator in managing non-clinical departments and provide administrative support for hospice services.
Medical Practice
Responsibilities
Responsible for planning, coordinating, managing, and directing activities related to the recruitment, selection, retention, and orientation of the Heart of Hope Asian American Hospice Care employees
Prepares and maintains a comprehensive set of human resource policies, meeting legal and regulatory requirements, and approved by the Governing Body
Assists the CEO/Administrator in the preparation of the annual operating and capital budgets. Monitors the allocation of funds within budgetary limitations and prepares budget variation reports for the review and approval of the CEO/Administrator and the Governing Body. Assists, as necessary, in the annual external audit
Supports marketing activities of the hospice organization, including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organization, government agencies, and other payers
Assists the CEO/Administrator and the Governing Board in the development and implementation of fund-raising programs and grant applications
Conducts the planning, coordinating, managing, and directing of all information systems including financial systems, patient care systems, and general office systems. Assures that all forms of communication are HIPAA compliant
Directs daily information system operations including providing direct oversight of the establishment and implementation of information system policies
Conducts the contract negotiation and the development of written agreements with vendors who provide services to the hospice organization or its clients. These vendors may include, but not limited to, those providing drugs and biologicals, durable medical equipment, medical supplies, laboratory service, ambulance and patient transportation, general and respite inpatient services, and routine hospice home care for patients in nursing facilities
Oversees office personnel to coordinate all office activities to support clinical staff. These office activities may include data entry, record keeping, answering and routing all telephone calls, maintaining sufficient office supplies, and maintaining databases
Learns and utilizes administration-related information in the Electronic Medical Record system to coordinate with community services department and clinical departments for organization operation
Qualification
Required
A bachelor's degree, preferably in Business Administration
At least five (5) years of experience in corporate business management and operations
Demonstrates an ability to supervise and direct administrative personnel
Has an ability to deal tactfully with the personnel and community
Understands or willing to learn hospice care and the services provided to patients and family/caregivers through an interdisciplinary group
Preferred
Master's degree in management, health care or related field preferred
Bilingual Chinese/English Speaking welcomed but not required
Benefits
401(k)
401(k) matching
Health insurance
Paid time off
Company
Heart of Hope Asian American Hospice Care
The mission of the non-profit, community-based Heart of Hope Asian American Hospice Care is to provide comprehensive care and support to terminally ill patients and their families in the Silicon Valley of the San Francisco Bay Area.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase