Activate Games · 18 hours ago
Game Facilitator at Activate Games
Plano, TX
Full-time
Onsite
New Grad, Entry LevelActivate Games is seeking active, passionate, and customer service-savvy professionals for the role of Game Facilitator. This position involves engaging with customers in a fast-paced gaming environment, ensuring they have an excellent experience while participating in live-action gaming activities.
Digital EntertainmentGamingMedia and Entertainment
Responsibilities
Check customers in, take payments, and make reservations
Brief new groups prior to the start of the game
Monitor customers in the gaming area and provide explanations if necessary
Participating with customers in active games if needed to ensure customers have an excellent experience
Maintain the rooms by cleaning, painting, and any required maintenance
Troubleshoot, identify, and make minor repairs in the event of a malfunction
Qualification
Required
Strong communication, multi-tasking, and time management skills
Must be flexible and available to work evenings, weekends, and holidays
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd
A strong customer service orientation with a commitment to delivering an exceptional customer experience
Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs
Company
Activate Games
Activate offers high-tech games that test a team’s physical and mental agility across a wide variety of real-life challenges.
Founded in 2019
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
D
Daniel Haroun
Chief Financial Officer
Bryce Anderson
Partner
Recent News
2025-10-03
2025-05-17
Company data provided by crunchbase