People Solutions Center · 1 week ago
Operations Manager - Pool Maintenance at Platinum Pool Service
Ralston, NE
Full-time
Onsite
Mid, Senior Level
$80K/yr - $90K/yr
4+ years expPlatinum Pool Service has been a leading residential pool service provider in Omaha since 2006. They are seeking a hands-on Operations Manager - Pool Maintenance who will focus on training and developing service technicians while ensuring high-quality customer service and operational efficiency.
ConsultingHuman ResourcesProfessional ServicesRecruiting
Responsibilities
Facilitate weekly production and scheduling meetings, keeping team focused and aligned
Oversee morning dispatch and end-of-day debriefs, ensuring team alignment and addressing any field challenges in real-time
Manage weekly scheduling, logistics, and inventory to ensure team efficiency and profitability
Ensure high-quality results and adherence to safety protocols across all jobs
Collaborate with the General Manager on key performance goals, team development strategies, and operational improvements
Provide ongoing training, coaching, and mentorship to technicians, conducting regular performance reviews and development check-ins
Lead an onboarding program to train new technicians on company standards, safety, customer service, and technical skills
Qualification
Required
4+ years of experience managing a field service team
A proven track record of coaching, mentoring, and developing technicians
Experience building or leading structured onboarding or training programs
Willingness to be present in the field- leading by example and supporting techs on-site when needed
Strong organizational skills with proficiency in Google Suite and Microsoft Office
Experience with scheduling and service/project management software
Solid understanding of pool materials and pool maintenance methods
Basic budget and resource management knowledge
Valid driver's license with a clean driving record
Preferred
pool industry preferred
Benefits
Paid vacation
Paid holidays
Simple IRA plan with a company match
Training
Certifications
Room to grow
Company
People Solutions Center
People Solutions Center is a human resource consulting firm with expertise in recruitment and leadership development programs.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase