ASAP ENERGY INC · 2 days ago
Front Desk Lucilles Hotel
ASAP Energy, Inc. - Weatherford, OK 73096
Full-time
Onsite
New Grad, Entry LevelASAP Energy, Inc. is seeking front desk agents for their hotel in Weatherford, OK. The role involves welcoming guests, managing reservations, and providing customer service while handling various administrative tasks.
Retail
Responsibilities
The hotel front desk agents welcome, register, and assign rooms and issue room keys or cards to the guests
They provide information about services available in the hotel and in the community
They verify customers’ credit and establish how the customer will pay for the accommodation
They promote and sell guest rooms
They review accounts of the guests who signs out
They receive payment for accounts
They balance cash accounts
They advise housekeeping which rooms have been vacated and are ready for cleaning
They keep an inventory of rooms reservations
They respond to reservation inquires
Hotel front desk agents answer telephones and take messages and handle guest mail
They deal with customer complaints or refer dissatisfied customers to a manager
Hotel front desk clerks may also have administrative responsibilities, like in the night shift; desk clerks may assume the duties of assistant manager, night cashier, concierge (manager of guest services) or night auditor
Qualification
Required
Must be 18 years or older
Have a basic knowledge of data entry on computer based software
Must have great Customer Service skills
Able to interact with the general public
Able to greet customers and co-workers
Maintaining Customer confidentiality
Company
ASAP ENERGY INC
"We believe in building long lasting relationships with our employees, our customers and our communities." ASAP Energy began in 1979 with Rick Koch’s first gasoline service station in Weatherford, Oklahoma.
Founded in 1979
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase