Builder Service Representative jobs in United States
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Fidelity National Financial · 4 hours ago

Builder Service Representative

Fidelity National Financial is seeking a motivated and detail-oriented Builder Service Representative to join their team. This role involves managing builder accounts, coordinating subdivision projects, and driving new business through proactive outreach and networking.

FinanceFinancial ServicesWeb Hosting
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H1B Sponsor Likelynote

Responsibilities

Serve as the primary point of contact for builder clients, addressing inquiries and resolving issues promptly
Provide product information, technical support, and follow-up to ensure client satisfaction
Maintain accurate records of client interactions, transactions, and project milestones
Collaborate with the sales team to identify upselling and cross-selling opportunities
Conduct cold calls and prospecting to generate new builder leads and expand the client base
Attend industry events (e.g., HBA) to network and promote company services
Maintain and update the builder database regularly
Manage the full life cycle of new plats/subdivisions, from preliminary planning to final recording
Coordinate with surveyors, builders, attorneys, and city/county jurisdictions to ensure timely approvals and documentation
Track and manage project timelines, ensuring all steps are completed accurately and efficiently
Facilitate creating and collecting mylar signatures and submitting final documents for county recording
Provide weekly updates to the escrow team to keep all stakeholders informed, including realtors working with builders
Work closely with internal departments to ensure seamless delivery of products and services
Communicate project status and client needs across teams to align efforts and maintain service excellence

Qualification

Project coordinationCustomer serviceSales developmentMicrosoft OfficeCRM systemsLocal jurisdiction knowledgePlatting proceduresOrganizational skillsTime managementCommunication skillsInterpersonal skillsTeam collaboration

Required

Proven experience in customer service, project coordination, or sales—preferably in the building or construction industry
Strong organizational and time management skills with the ability to manage multiple projects simultaneously
Excellent communication and interpersonal skills
Proficiency in Microsoft Office and CRM systems
Ability to work independently and as part of a collaborative team

Preferred

Familiarity with local jurisdictional processes and platting procedures is a plus

Company

Fidelity National Financial

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Fidelity National Financial is a provider of title insurance, mortgage services and diversified services.

H1B Sponsorship

Fidelity National Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (4)
2022 (2)
2021 (3)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$2.95B
2024-04-16Post Ipo Debt· $2.15B
2024-02-16Post Ipo Debt· $800M
2006-11-10IPO

Leadership Team

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Anthony J. Park
EVP, CFO
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David Townsend
Senior Vice President Agency Division Manager
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Company data provided by crunchbase