Fidelity National Financial · 4 hours ago
Builder Service Representative
Fidelity National Financial is seeking a motivated and detail-oriented Builder Service Representative to join their team. This role involves managing builder accounts, coordinating subdivision projects, and driving new business through proactive outreach and networking.
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Responsibilities
Serve as the primary point of contact for builder clients, addressing inquiries and resolving issues promptly
Provide product information, technical support, and follow-up to ensure client satisfaction
Maintain accurate records of client interactions, transactions, and project milestones
Collaborate with the sales team to identify upselling and cross-selling opportunities
Conduct cold calls and prospecting to generate new builder leads and expand the client base
Attend industry events (e.g., HBA) to network and promote company services
Maintain and update the builder database regularly
Manage the full life cycle of new plats/subdivisions, from preliminary planning to final recording
Coordinate with surveyors, builders, attorneys, and city/county jurisdictions to ensure timely approvals and documentation
Track and manage project timelines, ensuring all steps are completed accurately and efficiently
Facilitate creating and collecting mylar signatures and submitting final documents for county recording
Provide weekly updates to the escrow team to keep all stakeholders informed, including realtors working with builders
Work closely with internal departments to ensure seamless delivery of products and services
Communicate project status and client needs across teams to align efforts and maintain service excellence
Qualification
Required
Proven experience in customer service, project coordination, or sales—preferably in the building or construction industry
Strong organizational and time management skills with the ability to manage multiple projects simultaneously
Excellent communication and interpersonal skills
Proficiency in Microsoft Office and CRM systems
Ability to work independently and as part of a collaborative team
Preferred
Familiarity with local jurisdictional processes and platting procedures is a plus
Company
Fidelity National Financial
Fidelity National Financial is a provider of title insurance, mortgage services and diversified services.
H1B Sponsorship
Fidelity National Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (4)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.95B2024-04-16Post Ipo Debt· $2.15B
2024-02-16Post Ipo Debt· $800M
2006-11-10IPO
Recent News
2026-01-07
2025-12-30
Company data provided by crunchbase