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N.C. Department of Information Technology · 2 days ago

Residential Director ~ Caswell Developmental Center

Lenoir County, NC

Full-time

Onsite

Mid, Senior Level

$68K/yr - $119K/yr

4+ years exp

The North Carolina Department of Health and Human Services is responsible for ensuring the health, safety, and well-being of all North Carolinians. The Human Services Facility Assistant Director I (Residential Director) oversees the administration and management of residential divisions, ensuring compliance with standards and enhancing the quality of care for residents.

Information Technology & Services

Work & Life Balance

Responsibilities

Responsible for the overall administration and management of five residential divisions, Healthcare (Central) Supervisors, and the Therapeutic Response Team

Ensures that active treatment is developed, implemented, and maintained for all residents in compliance with Federal Intermediate Care Facility (ICF) standards, as well as state and federal statutes

Oversees all aspects of residential life, including program development, quality assurance, and the performance and retention of qualified direct support staff

Monitors the development and execution of work plans for Developmental Services Managers, Program Coordinators, Healthcare Supervisors, and Healthcare Technicians

Oversees quality improvement activities and monthly data review to ensure regulatory compliance and support residents’ habilitation needs

Manages and allocates fiscal, equipment, and personnel resources, coordinates program development, and ensures compliance with NC Health Care Registry laws and all standards and policies governing service delivery

Qualification

ICF/IID standardsPerson-centered servicesManagement of residential servicesID/MI issuesExperience managing large unitsCollaborative resource managementEffective communication

Required

Master's degree in human services field from an appropriately accredited institution and three years of administrative, supervisory or professional level treatment programming experience with the population at the facility being served, one year of which must have been in a residential program

Bachelor's degree in a human services field from an appropriately accredited institution and four years of the above experience requirements, one year of which must have been in a residential program

An equivalent combination of education and experience

Preferred

Knowledge and experience working with ID/MI, Dual Diagnosis, Autism, etc

Knowledge of the ICF/IID standards and experience with person-centered services delivery models

Knowledge of issues, statues and regulations involved in residential services delivery in an environment with individuals who have significant intellectual and developmental disabilities

Ability to manage resources in a transparent, results-oriented, anticipatory, collaborative and customary-focused manner

Ability to communicate effectively with a variety of stakeholders, including professionals, family members and/or guardians

Experience managing large organizational units and supervision within a residential setting using the NCVIP process

Ten years of experience in a professional level treatment programming of the developmentally disabled of which at least 5 years in a supervisory/administrative capacity over a large component having broad impact in a residential program or over a sizable unit comparable to a program unit