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Nothing Bundt Cakes · 20 hours ago

Guest Service Representative

Canton, OH

Part-time

Onsite

New Grad, Entry Level

$10.50/hr - $12.50/hr

Nothing Bundt Cakes is a bakery committed to bringing joy to guests and communities. The Guest Service Representative creates a welcoming environment and engages with guests to enhance their celebratory experiences while ensuring efficient service and adherence to company standards.

Food and Beverage

Responsibilities

Promptly greets guests with genuine warmth and helpful enthusiasm to create a superior guest experience

Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complementary retail merchandise

Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration

Processes guest orders efficiently and accurately

Invites guests to join NbC Email Club to benefit from special promotions and remain connected

Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, dusting/cleaning of countertops, windows, and other surfaces, washing dishes / assisting Utility

Replenishes retail merchandise and cake display case to ensure a strong visual presentation

Assists the Crafter in preparing cake decorations and packaging supplies as needed

Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene

Maintains a consistent work attendance and punctuality record

Performs other duties as assigned