Desktop Support Intern (Onsite Eagan, MN) jobs in United States
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Maximus · 6 hours ago

Desktop Support Intern (Onsite Eagan, MN)

Maximus is a company dedicated to helping governments serve their citizens effectively. They are seeking a Desktop Support Intern to provide technical support, troubleshoot issues, and assist with PC builds and hardware maintenance during a summer internship program.

Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Promote a high level of customer satisfaction through proper telephone, email, and chat techniques, and respond with the appropriate amount of urgency to user
Provide support for Windows OS and troubleshoot issues including running in-depth diagnostics
Perform PC builds including the use of image deployment software to perform imaging tasks
Document, track, and monitor problems within the ticketing system to ensure timely resolution
Identify, research, and resolve technical problems
Provide hardware support of PCs and laptops including installing replacement hardware or upgrading hardware
Install, configure, maintain, and support computers, printers, fax machines, scanners, other peripherals and related hardware, as well as remote access devices
Assist in maintaining software and workstation image management including the use of image deployment software to perform imaging tasks for PC build requests

Qualification

Windows OS supportPC hardware supportImage deployment softwareCustomer satisfaction techniquesTechnical problem solvingDocumentation skills

Required

High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience
Currently enrolled at a 4 year college or university
Currently Pursuing a Major in Information Technology or similar field
This is a ONSITE internship located in Eagan, MN

Benefits

Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off

Company

Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.

H1B Sponsorship

Maximus has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (39)
2023 (50)
2022 (42)
2021 (36)
2020 (42)

Funding

Current Stage
Public Company
Total Funding
$7.93M
2010-12-09Post Ipo Equity· $7.93M

Leadership Team

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Elisabeth Schmidt
Senior Vice President
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Michael Mateer
Sr. Vice President, Enterprise Technology
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Company data provided by crunchbase