RMantra Solutions · 4 hours ago
SATCOM Network Support Specialist
Reston, VA
Full-time
Onsite
Entry, Mid Level
2+ years expRMantra Solutions is seeking a SATCOM Network Support Specialist to support the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services. The role involves providing 24/7 technical and operational support to tactical customers accessing DoD Gateway facilities, along with monitoring and troubleshooting an IP-Based SATCOM network.
DatabaseInformation TechnologyWarehousing
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications
Monitor network events and element management failures in real-time on a 24x7x365 basis
Perform IP network support to include configuration of routers, switches, firewalls and voice equipment
Perform IP satellite modem support to include configuration and issue of option/boot/RSP files
Remotely access and de-access customers into the IP/SATCOM networks
Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues
Verify equipment is operating in the baseline configuration
Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA)
Qualification
Required
US Citizens ONLY
Clearance: DoD Secret
Certification: DoD 8570, IAT Level II – SEC+
Location: Hill Air Force Base, Utah
Work Schedule: 100% Onsite
Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date
Ability to work in a 24/7 operations environment
Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration
Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices
Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow
Currently possess an active Secret security clearance
Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs
High school diploma and 2-4 years of experience
Company
RMantra Solutions
Rmantra Solutions is an information technology and services company that specializes in database managed & data warehousing services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase