Aerie by AEO, Inc. · 3 weeks ago
Todd Snyder - Sales
Aerie by AEO, Inc. is seeking a Sales Associate for the Todd Snyder brand in San Francisco, CA. The Sales Associate is responsible for generating sales through exceptional customer service and maintaining a well-presented store environment.
FashionLifestyle
Responsibilities
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP)
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues
Understand and adhere to all company policy and procedures
Qualification
Required
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Ability to receive feedback and take action when appropriate
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Available to work a flexible schedule to include evenings, weekends and holidays
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment
Ability to perform all Essential Job Functions
Proficient with technology
Preferred
Previous retail experience preferred
Benefits
Paid sick leave
Paid Time Off
Holiday pay
REAL rewards
Company
Aerie by AEO, Inc.
We make intimates, apparel, activewear and swim. Every single piece is designed to make every girl feel good. #AerieREAL is about no retouching.
Funding
Current Stage
Late StageRecent News
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