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WM · 6 days ago

Senior Account Executive, Municipal (San Diego)

San Diego, CA

Full-time

Onsite

Senior Level

$101K/yr - $122K/yr

5+ years exp

WM is seeking a Senior Account Executive to manage and grow an assigned municipal book of business. The role focuses on customer relationships, contract compliance, and strategic engagement with city staff and elected officials, aiming for revenue growth and business improvement initiatives.

EnergyEnvironmental EngineeringRecyclingSustainabilityWaste Management

Responsibilities

Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions

Maintain and enhance customer relationships and satisfaction through involvement in the community. This includes but is not limited to: attending public functions, City Council / Board meetings and other community events, conducting community educational and informational outreach and working with appropriate media outlets for communication purposes

Coordinate activities with other WM departments as necessary to deliver on contract and service expectations

Utilize contract management and audit tools to maximize contract value and serve as team project leader for compliance

Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFP’s and existing contracts to provide value propositions that match customer needs and WM offerings

Develop and maintain strategy plans for all existing municipal agreements and prioritized business development opportunities

Develop community partnerships with elected officials and key community stakeholders that result in positive press coverage and have a beneficial impact on the community and WM

Provide support and insight on political strategies, activity and needs within a community

Coordinate, oversee and manage all RFP/bid responses, including pricing analysis, reporting and other exhibits as required

Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, resources and timelines necessary to accomplish goals

Continue to build acumen skills by participating in on-going training offered by the Company

Other duties as assigned

Qualification

Contract managementPublic sector experienceBusiness AdministrationPolitical ScienceCustomer relationship managementCommunity engagementStrategic planning

Required

Bachelor's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or similar area of study, and a minimum of five years of relevant experience

Prior experience supporting/in the public sector is required