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Alldus · 4 days ago

ServiceNow FSO Developer

United States

Contract

Remote

Mid Level

Alldus is seeking a skilled ServiceNow Field Service Operations (FSO) Developer to design, configure, and enhance ServiceNow FSO solutions. The role involves working closely with business stakeholders and platform teams to deliver high-quality solutions that improve operational efficiency and technician experience.

Artificial Intelligence (AI)Recruiting

Growth Opportunities

Hiring Manager

Hope Godfrey

Responsibilities

Design, configure, and customize ServiceNow FSO modules, including Work Orders, Scheduling, Dispatching, Mobile, and Agent Workspace

Develop and maintain ServiceNow components such as Business Rules, Client Scripts, UI Policies, Flow Designer flows, Script Includes, and APIs

Implement integrations between ServiceNow and external systems (REST/SOAP, MID Server)

Support mobile workforce enablement using ServiceNow Mobile and FSO Mobile

Participate in requirements gathering, technical design, development, testing, and deployment

Troubleshoot and resolve platform issues, performance concerns, and defects

Follow ServiceNow best practices for development, upgrades, and security

Collaborate with functional consultants and business users to translate requirements into technical solutions

Qualification

ServiceNow platform developmentServiceNow FSO experienceJavaScript skillsFlow DesignerIntegrationHubServiceNow MobileAgile/Scrum methodologiesStakeholder engagementServiceNow certificationsPerformance AnalyticsITSM knowledgeCSM knowledgeProblem-solving skillsCommunication skills