QUANTUM GLOBAL TECHNOLOGIES, LLC · 10 hours ago
Customer Quality Engineer
Manor, TX
Full-time
Onsite
Entry Level
1+ years expQUANTUM GLOBAL TECHNOLOGIES, LLC is part of the rapidly growing semiconductor industry, focusing on innovation and quality. The Customer Quality Engineer will serve as the primary liaison for customer-facing quality matters, ensuring compliance with customer requirements and driving resolution of product and process issues.
Semiconductors
Responsibilities
Responsible for managing customer quality issues
Defines and implements production part qualification requirements as a function of their thorough understanding of the Customer quality requirements
Reports into Site Quality Head and supports operations team to understand Customer requirements
Responsible for managing customer audits, scheduling, leading, follow up and closure on all audit actions
First point of contact for customer compliance, product quality, and process quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing, Supply Chain, Sales, and Operations management
Customer Quality Scorecards
Customer QMS & technical audits and action plan completion
Customer reported defects – effectively manage 8Ds and meet all cycle-time metrics
Effectively interface with Customer to notify material purge/recalls & problems
Drive problem solving (8D) on all negatively impactful quality escapes to Customer
Create various presentations and action plans to meet Customer & UCT communication needs
Qualification
Required
Minimum of a Master's degree in Engineering or equivalent technical discipline is required
1+ years of experience in Functional management, compliance Engineering, Operations, Quality or Reliability
Experience in quality and manufacturing systems, business process improvement tools, and problem solving
Experience with the ISO 9001 standard is required
Experience managing critical customer communications
Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools
Demonstrate skills in preventive quality methods and compliance, statistical data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunities, and business process improvement
Demonstrate the skills in managing customer quality issues, experience in setting up product and process quality control for equipment assembly line
Knowledge of regulatory and compliance, experience in product, process and system audit
Strong communication, leadership, & management skills
Preferred
Mechanical engineering background is a plus
Registered ISO 9001 auditor with experience a plus
Company
QUANTUM GLOBAL TECHNOLOGIES, LLC
Quantum Global Technologies, LLC (QGT) business units QuantumClean® and ChemTrace® are the largest semiconductor chamber part tool ultra-high purity (UHP) cleaning, coating and analytical testing companies in the world.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase