Pennian Bank ยท 6 days ago
Branch Executive Officer
Mifflintown,PA,US
Full-time
Onsite
Senior Level
5+ years expPennian Bank is seeking a dynamic and experienced Branch Executive Officer to lead and oversee branch operations within an assigned geographic area. This role is responsible for driving sales growth, ensuring regulatory and policy compliance, managing staff performance, and fostering strong community and customer relationships.
BankingFinancial Services
Responsibilities
Lead, manage, and support branch offices to meet sales, growth, profitability, and service objectives
Drive business development through customer outreach, relationship building, and community involvement
Identify and develop new consumer and business banking relationships; grow deposit and loan portfolios
Oversee lending activities, including application process, compiling documentation, obtaining approvals, and closings
Ensure all branch operations comply with bank policies, procedures, and regulatory requirements
Manage branch staffing, including hiring, training, coaching, and performance evaluations
Establish and monitor sales and customer service goals for branch staff
Ensure proper security, cash controls, vault management, and facility maintenance
Monitor branch expenses, support budgeting efforts, and identify opportunities for efficiency improvements
Implement operational improvements and support new product rollouts and training initiatives
Respond promptly to customer complaints and operational issues
Prepare and submit required management and performance reports
Actively represent the bank in the community to enhance visibility and reputation
Serve as a hands-on leader by supporting front-line customer service and sales activities as needed
Qualification
Required
Strong leadership and people management skills
Proven experience in retail or community banking operations
Sales-driven mindset with experience in business development and relationship management
Solid knowledge of lending practices and regulatory compliance
Excellent communication, organizational, and problem-solving skills
Ability to manage budgets, staffing levels, and operational performance
Commitment to ethical conduct, risk management, and the Bank's core values
NMLS licensing required
Proficient reading, writing, grammar, and mathematics skills
Proficient interpersonal relations, communicative, and sales skills
A thorough knowledge of the features and benefits of all bank products and services
A working knowledge of bank operating policies and procedures
Moderate PC skills including various software applications and programs
Demonstrated management and supervisory skills
Visual and auditory skills
Valid driver's license
A minimum of five (5) years' experience in related banking and/or sales management positions normally required
Preferred
Education beyond a high school diploma or equivalent preferred; specialized banking education and training relating to loans and customer service
Company
Pennian Bank
Pennian Bank offers online and mobile banking, investment, insurance, personal and business banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Feist
EVP & Chief Lending Officer
Michael Moore
EVP & Chief Risk Officer
Company data provided by crunchbase