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Brooksource · 2 days ago

Salesforce Business System Analyst

Columbus, OH

Full-time

Hybrid

Senior Level

5+ years exp

Brooksource is seeking a Lead Business Systems Analyst for Huntington Bank's Salesforce Center of Excellence. This role involves collaborating with business teams to develop solutions that enhance customer experience using Salesforce, while managing product backlogs and facilitating Agile processes.

EmploymentHuman ResourcesInformation Technology

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Lindsey Sukeena (Sontag)

Responsibilities

Serves as a liaison and knowledge source with stakeholders, product owner and team members

Work with product team in an Agile environment to understand Epic vision, breakdown of features and how user stories should be prioritized

Facilitate backlog refinement sessions to refine user story details, acceptance criteria, and establish story points with team members. These meetings should result in user stories ready to be prioritized into the backlog

Work with the Agile team, Product Owner, and business stakeholders to facilitate and document any source to target data mappings as required

Participates in the identification, quantification and mitigation of risks and issues

Responsible for working with the Application BSAs to identify and escalate impediments to completing the requirements to the Scrum Master

Work with the product team to ensure there is good volume of user stories in backlog to ascertain backlog health and flexibility

Qualification

Salesforce platformBusiness Systems AnalystSOQLSalesService cloudSalesforce Administration certificationsAnalytical skillsProblem-solving skillsOrganizational skillsCommunication skillsTeam leadership

Required

Bachelor's Degree

5+ years of experience as Business Systems Analyst

2+ years of experience using SOQL to create ad-hoc queries and analyze data

Highly motivated with strong organizational, analytical, and problem-solving skills

Ability to effectively prioritize and execute tasks and handle multiple projects simultaneously

Excellent verbal and written communications skills

Experience leading other BSAs on a project team

Preferred

Experience in financial services (banking) industry

Experience working with Salesforce platform with Sales and Service cloud. FSC would be preferred

Salesforce Administration certifications

Strong organizational skills with demonstrated ability working with a high-performing team

Company

Brooksource

Glassdoor4.0

Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.

Founded in 2000

Indianapolis, Indiana, USA

1001-5000 employees

http://www.brooksource.com

H1B Sponsorship

Brooksource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (10)