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Polk County BoCC · 12 hours ago

Quality Assurance and Compliance Specialist - Health and Human Services

2135 Marshall Edwards Drive, Bartow, FL, 33830, US

Full-time

Onsite

Senior Level

5+ years exp

Polk County BoCC is seeking a Quality Assurance and Compliance Specialist to provide administrative oversight of monitoring and evaluation activities within the Health and Human Services Division. The role involves ensuring compliance with regulations, managing grants and contracts, and advising management on performance standards and outcomes.

Service Industry

Responsibilities

Reviews monitoring reports for assessment and evaluation of program and performance goals

Prepares schedules, tracks progress, and reviews documentation and other information related to contracts, programs, and projects

Acts as liaison with all Division programs requiring technical support and assistance with directly operated programs or third-party contracts

Maps processes and perform quality audits of programs

Plans, schedules, assists, and/or conduct training for Division staff regarding contract preparation, contract management, program management, and related activities

Verify that all final reports required by contracts or grants are completed

Participate in planning and strategy meetings

Provide feedback and guidance in the contract planning process

Make recommendations for contract compliance

Reviews outside agency annual audited financial statements

Capture, record and implement best practices for improvements

Integrate and align the processes that will best achieve the desired results

Review, analyze documentation, and make recommendations to ensure contract requirements are met while minimizing unnecessary processes

Identify trends and suggest corrective and preventive actions

Interact with all levels of management and with key contacts in and outside own area of expertise

Establish written policies and procedures regarding the Programs

Develop necessary forms, applications, and documents

Develop and maintain contract and grant management database for tracking purposes

Maintain good public relations and provide clear spoken information via telephone and direct contact; provide information and guidance to appropriate contacts; provide outreach and training to outside funded agencies and internal team members

Maintain confidentiality of sensitive and confidential matters and information

Prepares reports and presentations to management, officials, funding sources, and contract providers

Prepare comprehensive reports, correspondence, and memoranda

Prepare budget and fiscal expenditure reports

Attends conferences/meetings

Perform related duties as required

Qualification

Quality assurance plansContract managementData analysisBudget preparationRegulationsMicrosoft OfficeInterpersonal skillsProblem-solvingTime managementAttention to detail

Required

Must possess the physical, developmental and mental ability to perform job tasks, responsibilities and duties of the job illustrated below

Graduate of an accredited college or university with a bachelor's degree in business or public administration, or a related field and have five (5) years related work experience

Must possess a valid driver's license and be able to secure a valid Florida driver's license at the time of employment within this classification

Must be willing to work beyond normal working hours when necessary

Must undergo a Level 2 (FDLE) screening submitted electronically before commencing work

All employees will be required to work before, during, or after an emergency