Kyndryl · 11 hours ago
Digital Workplace Services – Global ServiceNow Consult Lead
United States
Full-time
Remote
Senior Level, Lead/Staff
$173K/yr - $329K/yr
10+ years expKyndryl is a company that designs, builds, manages, and modernizes critical technology systems globally. They are seeking a Global ServiceNow Consult Lead to drive consulting-led revenue, develop new business propositions, and align ServiceNow capabilities with managed services offerings to enhance customer value.
Information Technology & Services
Responsibilities
Develop consult-led propositions to drive new business with the full portfolio of ServiceNow capabilities, to meet sales and revenue growth targets
Align consult-led ServiceNow propositions with our managed services offerings, and create a pipeline of new managed services opportunities as a result of the initial consult-led engagements
Work collaboratively across our business to align ServiceNow agentic capabilities with the broader Kyndryl AI propositions and offerings, driving increase in cross-practice solutions
Develop joint GTM initiatives with ServiceNow and support localization into priority markets for ServiceNow offers
Drive sales and technical enablement of ServiceNow consult-led propositions, including managed services and cross-practice opportunities
Provide solution leadership and thought leadership during key client engagements
Own growth targets for sales and revenue associated with the DWS ServiceNow business and drive operational management and sales/tech enablement activity to meet targets
Lead with industry or function-specific GTM narratives to resonate better with our clients, focusing on customer problems and business outcomes rather than technology
Identify short, medium and longer term skills needed to successfully scale ServiceNow business, and develop / implement strategies to reskill, hire or develop talent
Build brand presence and recognition as a leading ServiceNow partner
Represent Kyndryl at ServiceNow global forums, events and industry summits
Mentor and inspire a new generation of ServiceNow experts
Work across the broader DWS consult team, ensuring that the Microsoft GTM aligns with the broader strategic priorities
Qualification
Required
10+ years experience in technology consulting, workplace transformation or IT services, with experience of the intersection between advisory and managed services
Comprehensive experience in the ServiceNow ecosystem – Itxx, HRSD, SPM, IRM, AI, CSM and industry-specific solutions
5+ years experience of driving GTM initiatives with ServiceNow, including strong relationships within ServiceNow
Strong business acumen, with the ability to link technology strategies to financial, operational and business outcomes for customers
Experience working in a highly-matrixed organization, ideally across a large region or global
Partner with global sales and account teams to drive consulting-led revenue for ServiceNow
Preferred
Ability to operate independently and collaborate within a high-trust, low-hierarchy team
Understanding of Microsoft marketing messaging such as Frontier Firm, and able to articulate how Kyndryl will enable enterprises to become Frontier Firm organisations
A broader understanding of Microsoft technology capabilities and the broader AI landscape
Benefits
Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Company
Kyndryl
Kyndryl is an information technology and services company.
10001+ employees
H1B Sponsorship
Kyndryl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (35)
2023 (20)
2022 (39)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-20Post Ipo Debt· $500M
2021-11-04IPO
Leadership Team
Antoine Shagoury
Global Chief Technology Officer
David B. Wyshner
Chief Financial Officer
Recent News
2026-01-09
2026-01-06
Company data provided by crunchbase