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Chartwells Higher Education Dining Services · 5 hours ago

Information Technology Intern, Chartwells Higher Ed / University of North Carolina - Charlotte

Charlotte, NC

Internship

Onsite

Intern

$12/hr - $12/hr

Chartwells Higher Education Dining Services is seeking an Information Technology Intern at the University of North Carolina - Charlotte. The role involves supporting the IT needs within a dining services context, including programming POS systems, troubleshooting technology issues, and providing user training.

Food & Beverages

Responsibilities

POS price and menu programming, including implementation of new menu concepts and performing configuration changes as needed

Maintain and update menus and prices to improve customer experience and revenue

Integrate external brand specific related platforms into existing systems

Update and update hardware and software systems as needed (credit card terminals and wand display systems)

Troubleshoot all kiosks, mobile ordering platforms, and credit card reader issues, work with

Work with dining team to support the addition of new dining programs

Provide training and onboarding to new system users

Manager and update POS/Kiosk/Mobile systems (schedules, promotions, product availability, and menu)

Create/deliver reports on POS/Kiosk/Mobile ordering statistics (usage, revenues, etc)

Create relationships with campus IT for quick resolution issues (networking, power, cable, etc)

Manage requests from CDL (Compass Digital Labs)

Work with campus dining team on implementation of new technology

Qualification

POS programmingIT supportComputer Science knowledgeCommunication skillsProblem-solving skills

Required

Third year and above students in the Computer Science field

Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers

Ability to print and speak simple sentences

Ability to add, subtract, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to perform these operations using units of American money and weight measurement, volume, and distance

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

The employee is regularly required to stand; use hands to manipulate, handle or feel; reach with hands and arms; talk and hear

The employee is frequently required to walk

The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds

Specific vision abilities required by this job include close vision

Preferred

Previous IT experience preferred

Company

Chartwells Higher Education Dining Services

Glassdoor3.4

As the recognized leader in the higher education contract foodservice market, and an operating sector of Compass Group North America, Chartwells Higher Education Dining Services partners with over 320 colleges and universities of all sizes across the United States.

Founded in 1997