Michigan Medicine ยท 20 hours ago
Billing Clerk Intermediate
Ann Arbor, MI
Full-time
Hybrid
Entry, Mid Level
2+ years expMichigan Medicine is one of the largest health care complexes in the world, dedicated to improving health through education, patient care, and research. The Billing Clerk Intermediate will be responsible for billing and reconciliation, charge management, and providing support for the revenue cycle, ensuring accurate billing processes and assisting with inquiries from clinic staff and patients.
EducationHealth CareMedical
Responsibilities
Perform daily credit card reconciliations for the combined merchant account on a rotating schedule
Manage cash drawer assignments and assist front-end staff with reconciliation or posting questions
Support staff with tasks such as payroll deductions, guarantor changes, and insurance updates
Review and correct charge discrepancies, including missing, duplicate, or incorrect charges and modifiers
Prepare and communicate charge corrections to the PB clerical unit as needed
Monitor and resolve edits in designated work queues (e.g., POS WQ 1066, WQ 2679, WQ 1714, WQ 140, etc.)
Serve as a point of contact for clinic staff, patients, and families regarding billing and insurance inquiries
Obtain post-service authorizations and assist with appeals for denied claims
Attend Revenue Cycle Forum meetings and communicate updates to leadership and staff
Identify trends or recurring billing issues and collaborate with leadership and Revenue Cycle partners to implement corrective actions
Partner with the Ambulatory Care Unit Manager to submit and track CDM/EAP ID requests for new or revised procedures in MiChart
Ensure CMDS Clinic and provider NPIs are correctly added in CHAMPS for claims processing
Work with hospital billers to address denied or duplicate claims
Participate in CMDS meetings and assist in optimizing billing revenue for multidisciplinary clinics
Provide back-up coverage for Pediatric Psychology benefit checks and authorizations as needed
Participate in ACU Leadership meetings and contribute to continuous improvement and revenue optimization initiatives
Qualification
Required
High school diploma or equivalent
Two (2) to five (5) years of progressively responsible experience in healthcare billing, accounts receivable, or related financial operations
Demonstrated proficiency with billing systems, charge reconciliation, and insurance processing
Ability to work independently, apply sound judgment, and manage competing priorities effectively
Excellent interpersonal, communication, and customer service skills
Proficiency with personal computers and relevant software applications (e.g., Microsoft Excel, MiChart, or similar billing systems)
Preferred
Experience within a large healthcare or academic medical center environment
Familiarity with Michigan Medicine billing systems, workflows, and policies
Knowledge of Medicaid/CHAMPS and Children's Special Health Care Services (CSHCS) billing requirements
Benefits
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Company
Michigan Medicine
Michigan Medicine is a health care system and academic medical center that provides medical education and more. It is a sub-organization of University of Maichigan.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Heather Ascani
Director, Business Operations - Applied Systems Biology Core
Jack Kufahl
Chief Information Security Officer
Recent News
2025-12-11
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