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Sightview Software · 10 hours ago

Cloud Operations Administrator

United States

Full-time

Remote

Mid Level

3+ years exp

Sightview Software is a company that provides industry-leading software for ophthalmology and optometry practices. They are seeking a Cloud Operations Administrator to manage their AWS cloud environment, focusing on operational management, cost optimization, and compliance in a healthcare setting.

Electronic Health Record (EHR)EyewearMedicalSoftware

Hiring Manager

Manjot Kaur

Responsibilities

Own and administer AWS Backup policies, schedules, retention, monitoring, and recovery testing

Execute and manage patching and maintenance for EC2, ECS, EKS, and related services

Strong working knowledge of supporting and maintaining Windows and Linux server environments

Working knowledge of scripting languages such as Bash, PowerShell, and Python for automation and system administration

Understanding of Terraform concepts, including modules, state management, and providers

Perform daily operational support of AWS infrastructure to ensure availability and compliance

Monitor systems using CloudWatch, respond to alerts, and perform troubleshooting

Support and maintain AWS services including EC2, Elastic Load Balancers (ALB/NLB), S3, EFS, and ECS

Validate backups, perform restores, and support disaster recovery exercises

Participate in an on-call rotation for incident response and operational issues

Monitor, analyze, and optimize AWS costs, including identifying unused or underutilized resources, rightsizing EC2 and storage, and supporting tagging and budgets

Maintain accurate operational documentation, runbooks, and patching procedures

Follow and enforce security best practices, including IAM, and encryption

Support audits and compliance activities related to HIPAA and healthcare regulations

Qualification

AWS BackupEC2 patchingAWS infrastructureCost optimizationHIPAA complianceLinux troubleshootingAWS Systems ManagerNetworking fundamentalsDatabase familiarityAWS certificationSOC2 understanding

Required

3–5 years of experience in cloud or infrastructure operations

Strong hands-on experience with AWS Backup, EC2 patching, and operational maintenance

Working knowledge of EC2, AWS Backup, SSM, Load Balancers, S3, EFS, ECS, and CloudWatch

Experience with cost monitoring and optimization in AWS environments

Participation in on-call rotations and incident response

Understanding of HIPAA requirements and healthcare data protection

Strong troubleshooting skills in Linux-based environments

Preferred

Experience with AWS Systems Manager (Patch Manager, Maintenance Windows, Linux)

Understanding of AWS Cost Explorer, Budgets, and tagging strategies

Knowledge of networking fundamentals (VPCs, subnets, security groups)

Basic familiarity with databases (RDS, Aurora, MSSQL)

AWS SysOps Administrator or similar certification

HIPAA, SOC2, and HITRUST understanding a plus

Company

Sightview Software

The only technology partner solely focused on eyecare, Sightview offers ophthalmologists, optometrists, and opticians a single, end-to-end solution that addresses the needs and challenges of today’s eyecare providers.

Founded in 2015

Raleigh, North Carolina, USA

201-500 employees