Kentro · 3 days ago
Remote ITAM Logistics Analyst (VA ESOM)
United States
Full-time
Remote
Mid LevelKentro is a dynamic company committed to advancing customer missions and fostering professional growth. They are seeking an experienced Logistics Analyst to support their VA-ESOM contract, providing comprehensive onsite and remote support to IT customers across the United States.
Information Technology & Services
Responsibilities
Provide IT hardware (HW) and Software (SW) asset logistics lifecycle including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations
Document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc
Manage logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic audit
Document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action
Work closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report
Partner with team members for asset procurement, packages, cost information, etc
Coordinate and collaborate with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline
Manage and utilize asset logistics information for compliance and data calls
Collaborate with ESOM Contract Business Operations team members for effective IT asset management and forecast / prepare for follow-on/future logistics demand
Capturing logistics investment requirements and aligning those upstream to the portfolio and budget; laterally with HW – SW asset team members and downstream to customer service engineers and system administrators for timely and efficient customer delivery
Demonstrating a commitment to quality and customer support through close monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem Management, etc
Qualification
Required
Experience in IT hardware (HW) and Software (SW) asset logistics lifecycle including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations
Ability to document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc
Experience managing logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic audit
Ability to document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action
Experience working closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report
Ability to partner with team members for asset procurement, packages, cost information, etc
Experience coordinating and collaborating with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline
Ability to manage and utilize asset logistics information for compliance and data calls
Experience collaborating with ESOM Contract Business Operations team members for effective IT asset management and forecast / prepare for follow-on/future logistics demand
Ability to capture logistics investment requirements and align those upstream to the portfolio and budget; laterally with HW – SW asset team members and downstream to customer service engineers and system administrators for timely and efficient customer delivery
Demonstrating a commitment to quality and customer support through close monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem Management, etc
Company
Kentro
IT Concepts has transformed into Kentro - your center for innovation, excellence, and growth.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase