Amazon · 2 hours ago
Sr. Technical Program Manager , Prime Video Sports Linear and News
Seattle, Washington, USA
Full-time
Onsite
Senior Level
$149K/yr - $201K/yr
5+ years expAmazon is a leading technology company that is re-inventing the live sports experience through Prime Video. They are seeking a Senior Technical Program Manager to build resilient systems that enhance the delivery of live sports, manage critical incidents, and ensure operational excellence across multiple teams.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Manage complex, high-impact availability and operational excellence initiatives spanning multiple teams
Balance competing priorities while maintaining focus on system reliability, operational health, and measurable availability outcomes
Transform operational incidents, availability gaps, and reliability concerns into prioritized technical specifications by partnering with engineering and operations teams to identify high-impact reliability requirements
Help teams distinguish between tactical incident fixes and strategic availability solutions, consolidating related operational needs into cohesive reliability improvement projects with clear business value and customer impact
Quantify operational and availability impact of proposed solutions by establishing and tracking key reliability metrics including uptime SLAs, MTTR (Mean Time To Recovery), MTBF (Mean Time Between Failures), error rates, and customer-impacting incidents that demonstrate business value and justify engineering resources
Develop comprehensive measurement frameworks that track improvements in system availability, operational efficiency, incident reduction, and service reliability
Establish clear timelines with measurable milestones for availability improvements, operational runbook development, monitoring enhancements, and incident response optimization that align with business SLA commitments
Track cross-team commitments for operational readiness, document action items from incident reviews and COE (Correction of Error) investigations, and provide concise status updates to leadership that highlight availability trends, operational risks, mitigation strategies, and progress toward reliability goals
Drive operational excellence practices including blameless post-mortems, proactive monitoring and alarming strategies, capacity planning, and disaster recovery preparedness across engineering teams
Define, design, and implement multi-tier distributed services and customer experiences
Be involved in designing, implementing, and testing of major features
Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles
Effectively collaborate in a fast-paced environment with multiple teams in large organization (software development, QA, Project/Release Management, Build and Release, etc)
Interact with leaders from product and/or other partner tech teams and stakeholders for conceptualizing, scoping and/or planning delivery
Assist with project planning, task break-down, delivery and track status with your team
Communicate delivery status to stakeholders
Contribute to the vision, goals, and technical strategy in alignment with customer needs and market opportunities
Provide leadership on complex technical issues, design trade-offs, and feature and schedule prioritization
Innovate on behalf of customer
Qualification
Required
5+ years of technical product or program management experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience building and evaluating system-level technical design
Experience developing and executing/delivering product and technical roadmaps
Preferred
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-13
2026-01-13
Business Standard India
2026-01-13
Company data provided by crunchbase