Northeast Title & Tag, Inc. · 10 hours ago
Title & Tag Agent
Northeast Title & Tag is a family-owned company serving communities across Northeast Pennsylvania with fast, friendly, and reliable title, tag, and registration services. The Title & Tag Agent will assist customers with DMV processes, ensuring accurate paperwork and providing excellent customer service in a supportive team environment.
InsuranceProfessional ServicesSmall and Medium Businesses
Responsibilities
Assist customers with a wide variety of DMV-related services, including vehicle titles, registrations, transfers, renewals, plates, and more
Ensure all paperwork is accurate, complete, and submitted in compliance with PennDOT regulations
Communicate clearly and kindly with customers — both in person and over the phone
Maintain organized records and files in accordance with company and state guidelines
Operate point-of-sale systems and process customer payments
Deliver excellent service in a fast-paced office environment, where multitasking is a must
Qualification
Required
1+ year of customer service experience
Valid driver's license
Must be able to pass a background check
Ability to obtain Notary Public certification within 90 days of hire
Preferred
Prior experience in a customer service, dealership, notary, or DMV-related role
Notary Public certification
Bilingual or multilingual
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources