Parloa · 8 hours ago
Senior Value Consultant - West / Central U.S
Austin, TX
Full-time
Hybrid
Senior Level
$170K/yr - $240K/yr
5+ years expParloa is a rapidly growing Conversational AI startup specializing in automating customer service through advanced technology. As a Senior Value Consultant, you will be responsible for developing ROI models and financial narratives to support enterprise business priorities and drive customer success.
Artificial Intelligence (AI)ChatbotGenerative AIInformation TechnologySaaSSoftwareTelecommunications
Responsibilities
Own value engineering engagements: Lead the strategic and financial execution of Parloa's value propositions inside large, complex enterprise environments. This includes owning the journey from pre-sales to expanding new use cases at existing strategic customers
Build ROI models and business cases: Create executive-ready financial frameworks that quantify Parloa's impact on cost reduction, revenue generation, and customer experience metrics
Lead Business Value Discovery: Facilitate discovery sessions with prospects to identify objectives, pain points, and the success metrics that matter most to their organization
Influence at senior levels: Engage with enterprise executives and senior business stakeholders, presenting value realization reports and joint impact statements to strengthen relationships. Buyer confidence should be built across C-suite personas through rigorous, credible analysis
Partner with sales teams: Advise Account Executives and Solution Engineers on value-based positioning and competitive differentiation throughout the sales cycle
Validate under pressure: Support Engagement Managers post-live in validating realized value against projected outcomes and shaping expansion readiness
Shape the playbook: Act as the feedback loop between the field, our GTM teams, and product —turning strategic/customer learnings into reusable templates, industry benchmarks, and product features in the roadmap
Travel: 25 - 40%
Qualification
Required
5-8+ years of professional experience in value engineering/consulting, management consulting, or strategic advisory roles supporting enterprise software/SaaS sales
Proven track record of building ROI models and business cases that have directly influenced $1M+ enterprise deals
Strong financial acumen—fluent in NPV, IRR, TCO, payback period, cost-per-interaction, and business case construction
Exceptional executive presence with the ability to operate independently in high-stakes settings, especially when presenting to CFOs, CIOs, and other C-level audiences
A strategist's mindset with bias for insight, credibility under pressure, and an obsession with making the numbers tell the right story
Advanced Excel/Google Sheets skills for financial modeling; experience with data visualization and presentation tools
Preferred
Industry expertise in Travel, Insurance, Healthcare, Financial Services, or Retail
Experience with contact center operations, CX technology ecosystems (CCaaS, CRM, workforce management)
Background at top-tier consulting firms or enterprise software vendors
Benefits
Attractive compensation package with equity.
Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
Flexible working hours, Unlimited PTO and travel opportunities.
Regular team events, game nights, and other social activities.
A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
Company
Parloa
Parloa is a conversational AI platform that enables businesses to automate customer interactions across various communication channels.
201-500 employees
H1B Sponsorship
Parloa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$211.98MKey Investors
Altimeter CapitalEQT Ventures
2025-05-06Series C· $120M
2024-04-24Series B· $66.02M
2023-03-30Series A· $21.81M
Leadership Team
Malte Kosub
CEO & Co-Founder
Alexander Matthey
CTO
Recent News
2025-12-18
2025-12-06
2025-11-22
Company data provided by crunchbase