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Divisions Maintenance Group · 13 hours ago

District Manager - Madison, WI

Madison, WI

Full-time

Onsite

Mid, Senior Level

Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. The District Manager will manage accounts, ensure continued business, and increase penetration of key accounts while working closely with the National Field Team and Regional Manager.

Building MaintenanceCustomer ServiceFacilities Support ServicesFacility ManagementLandscapingProperty Management

Hiring Manager

Jordan Niehaus

Responsibilities

Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district

Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services

Work to build relationships with customers, providers, and technicians in an assigned district

Source, vet, and manage provider and technician base, ensuring quality delivery of services

Must respond with a sense of urgency to escalations and customer requests

Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations

Provide key market information and contribute to DMG’s long and short-term strategies

Own RFP initiatives while negotiating with providers to secure target financial goals

Manage district and travel expenses within or below budget

Qualification

Microsoft OfficeCRM softwareStrategic thinkingEntrepreneurial work styleCustomer relationship management

Required

HS Diploma or GED required

Strong working knowledge of Microsoft Office applications – Excel, Word, PowerPoint, and Outlook

Valid Driver's License; must provide own vehicle

Possess and demonstrate a proactive, entrepreneurial work style; able to work independently

Strong ability to think strategically and creatively

Enthusiastic, dynamic, and has a positive, extroverted, engaging personality

Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests

Ability to manage the stress of a fast-paced environment

Ability to meet the in-person requirements of the team and/or business needs