Malca-Amit APAC · 3 days ago
AR Collections
Jamaica, NY
Full-time
Onsite
Entry Level
2+ years expMalca-Amit APAC is a company specializing in secure delivery and logistics services for valuable items. They are seeking a Collections team member to manage customer payments and correspondence while ensuring professionalism and efficiency in their communications.
Transportation/Trucking/Railroad
Responsibilities
Collection calls and/or correspondence in a fast-paced & goal-oriented department
High volume phone calls to assigned customers and keeping record of client communication
Provide customer service regarding collection issues
Review and process account adjustments & resolve customer discrepancies
Reconcile customer disputes pertaining to payment of outstanding balances
Responsible for reducing delinquency for assigned accounts
Collaborate with sales & senior management when necessary to accelerate the process
Report on the collections process with management and clients
Weekly reporting to direct supervisor and management
Distribute monthly delinquency notices
Other duties as assigned by management
Qualification
Required
High school diploma or equivalent
Good interpersonal and communication skills
Strong negotiation skills
Exceptional attention to detail is a must
Knowledge of billing & collections procedures
Ability to maintain a professional demeanor in difficult situations
Ability to perform other tasks and duties as assigned by supervisor
Working knowledge of Microsoft Office Suite and experience with Outlook & Excel
Preferred
2 years preferred
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Company
Malca-Amit APAC
Welcome to the Malca-Amit APAC LinkedIn Page! Malca-Amit, the world’s leading logistic services provider to the international diamond, gem and jewelry industry and trade, also provides the global luxury goods industry, high-net worth individuals and international banks and financial institutions with expert services, including logistics, security and guarding, customs clearing and brokerage, bonded warehousing and vaulting services, on-demand special operations.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase