Lane & Associates Family Dentistry · 1 week ago
Dental Office Manager
Wake Forest, NC
Full-time
Onsite
Mid, Senior Level
$50K/yr - $52K/yr
2+ years expLane & Associates Family Dentistry is a trusted name in providing exceptional dental care across North Carolina. They are currently seeking an Office Manager to lead their Wake Forest dental team, overseeing daily operations and ensuring an outstanding experience for both patients and team members.
DentalHealth CareMedical
Responsibilities
Manage office operations including staff productivity, scheduling, collections, receivables, and expense control
Foster new patient growth through community outreach and marketing collaboration
Oversee the office’s online reputation and support the team in obtaining 5-star reviews
Provide leadership, coaching, and mentorship to team members while ensuring compliance with company policies
Supervise daily closing procedures, deposits, and end-of-month reporting with the Regional Director
Address and resolve patient and staff concerns with professionalism and empathy
Provide ongoing staff training beyond initial onboarding
Maintain appropriate doctor/patient ratios for efficient operations
Conduct monthly staff meetings and daily morning huddles
Manage quarterly inventory and office supply needs
Participate in corporate communications and initiatives
Perform other duties as assigned
Qualification
Required
High School Diploma or GED required
Minimum 2 years of experience in a dental office
Minimum 1–2 years in a Dental management role
Strong leadership and coaching abilities
Excellent communication and interpersonal skills
Proven conflict resolution and problem-solving skills
High level of professionalism and customer service focus
Proficiency in dental practice software and computer systems
Ability to lift 15–20 lbs
Do you have experience using Denticon? If yes, how many years?
Ability to Commute: Wake Forest, NC 27587 (Required)
Work Location: In person
Preferred
Denticon experience a plus
Benefits
Comprehensive Insurance Coverage after 90 days (Health, Vision, Dental, Life, Disability, FSA & more!)
401(k) with Employer Contribution
Paid Holidays & PTO
Uniform Allowance
In-House Paid Training & Development
Engaging Company Events & Social Media Campaigns
Volunteer Opportunities (Earn Smile Squad Points for Rewards!)
Birthday & Work Anniversary Gifts from Ownership
Company
Lane & Associates Family Dentistry
Lane & Associates Family Dentistry provides reliable dental care services such as teeth cleaning, oral surgery, and preventative care.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase