Director, New Student and Family Programs jobs in United States
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NEOGOV · 7 hours ago

Director, New Student and Family Programs

NEOGOV is seeking a Director of New Student and Family Programs at San Jose State University. The role involves planning and overseeing the mandatory orientation program for new students and their families, managing a budget of over $2M, and supervising staff and orientation leaders to facilitate a smooth transition for incoming students.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Planning, implementation, leadership and oversight of the mandatory SJSU new student orientation program for approximately 9,000 incoming first-time, first-year and transfer students
Management, planning, administration, direction, fiscal administration, and evaluation of the New Student and Family Programs department with multiple funding sources in excess of $2M
Development and implementation of campus policies and procedures, articulation, and an easily navigated, student-learning focused transition from intent to enrollment of admitted students through matriculation
Support the transition process as it relates to yield programs, including Admitted Spartan Day and parent/family programming such as Spartan Family Weekend
Recruitment, training, supervision, evaluation, and assessment of four professional staff, and three graduate interns from the Association for Orientation, Transition, and Retention (NODA)
Oversee the supervision, hiring, training, and performance evaluation of 55 orientation leaders

Qualification

Program ManagementPolicy DevelopmentLeadershipFiscal AdministrationStaff Recruitment

Required

Experience in planning, implementing, and overseeing orientation programs for new students and families
Strong leadership and management skills to oversee a department with multiple funding sources
Ability to develop and implement campus policies and procedures
Experience in recruitment, training, supervision, and evaluation of staff
Experience in fiscal administration and budget management
Strong communication and interpersonal skills to interact with students, families, and university staff
Ability to manage multiple projects and priorities effectively
Experience in working with diverse populations and promoting inclusivity
Knowledge of student transition and retention strategies

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase