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NEOGOV · 5 hours ago

Financial Aid and Registration Specialist

Stark State College - Main Campus (North Canton)

Full-time

Onsite

Entry Level

2+ years exp

Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. The role involves processing and maintaining academic and student records, assisting with FAFSA, and collaborating on special events to promote student success.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting

Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives

Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform

Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology

Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs

Qualification

Financial Aid KnowledgeRegistration ProcessesCollege Systems ProficiencyDegree WorksStarfish/EAB AdministrationCustomer ServiceAttention to DetailCollaboration Skills