Global Group ยท 9 hours ago
Field Service Engineer-II
San Jose, CA
Full-time
Onsite
Entry, Mid Level
1+ years expGlobal Group is seeking a Field Service Engineer-II to work with advanced thin film processing tools. This role involves providing technical support for semiconductor process equipment, including troubleshooting, installations, and maintaining equipment in the field.
Electrical & Electronic Manufacturing
Hiring Manager
Wazeer Khan
Responsibilities
Responsible to monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time
Troubleshoot hardware and software related issues and implement solutions
Collect data for software related issues and discuss with headquarter in Japan
Accurately document all maintenance activity and provide field service reports
Install equipment control software and maintain record of software revision history
Participate in the installation of equipment at customers' sites
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work
Provide training and assistance to other technicians
Effectively communicate with customers, Canon USA and Canon-Anelva Japan employees
Escalate serious or complicated repair problems to senior level team members
Qualification
Required
HS Diploma, GED, or equivalent experience required
PVD or semiconductor vacuum equipment experience
Ability to understand electrical and mechanical drawings for troubleshooting
Ability to work independently following 3-6 months of on the job training
Must have analytical skills for problem analysis and resolution
Decide on problem solving road map and follow methodical means to resolution
Decide and recommend spare and consumable parts for PM's and repairs
Job may require domestic travel up to 25% and international travel for training
May require considerable travel throughout sales territory (valid driver's license and acceptable driving record necessary)
Position may require ability to work flexible shifts
Requires ability to lift approx. 50 lbs
Substantial amount of standing, walking, typing, grasping, talking and hearing
Substantial amount of driving required, sometime for multiple hours at a time
Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder
The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes
Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
The work Environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways
The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems
Preferred
AA OR BS degree in a related field
Multi chamber cluster systems and robotics experience is highly preferred
Experience with PLC and other software applications is a plus
Bilingual Communication skills helpful but not required. (Japanese/English)
Company
Global Group
Global Group is your strategic hub for expanding professional horizons.
Founded in 2005Detroit, Michigan, US
5001-10000 employeesH1B Sponsorship
Global Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
Funding
Current Stage
Late StageCompany data provided by crunchbase